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- Tasks: Assist customers with inquiries and provide top-notch support from the comfort of your home.
- Company: Join a friendly and professional team dedicated to excellent customer service.
- Benefits: Earn £13.19 per hour, enjoy flexible remote work, and gain valuable experience.
- Other info: 3-month contract with potential for extension or permanent role.
- Why this job: Make a difference in customers' lives while developing your communication skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 24000 £ per year.
Customer Service Advisor Remote
Remote-based | Candidates must be local to the Shaftesbury area
Monday to Friday | 9:00 AM 5:00 PM | 35 hours per week – 1 hour lunch break
£13.19 per hour / £24,000 pro-rata
3-month temporary contract (potential for extension or permanent role)
We are currently recruitingCustomer Service Advisorsto join our clients friendly and professional team on animmediate start b…
Customer Service Advisor employer: Swann Recruitment
Contact Detail:
Swann Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on common scenarios and how to handle them. We want you to shine in those interviews, so practice your responses to typical questions.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you the inside scoop on what it’s really like to work as a Customer Service Advisor and might even refer you!
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re keen and professional, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for passionate candidates like you to join our team!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Customer Service Advisor role. We want to see how your skills can shine in a remote setting, so don’t forget to mention any previous customer service roles or remote work experience!
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about this role and how you can contribute to our friendly team. Keep it concise but engaging – we love a bit of enthusiasm!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. Use examples from past experiences where you’ve successfully resolved customer issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Swann Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you effectively resolved customer issues or handled difficult situations. This will demonstrate your ability to communicate well under pressure.
✨Prepare for Common Questions
Anticipate common interview questions for customer service roles, such as 'How do you handle difficult customers?' or 'Can you give an example of a time you went above and beyond for a customer?'. Prepare your answers in advance, focusing on specific situations and outcomes to illustrate your skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or what success looks like in this position.