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- Tasks: Assist customers with inquiries and provide top-notch support remotely.
- Company: Friendly and professional team based in Shaftesbury.
- Benefits: Competitive pay, flexible hours, and potential for permanent role.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Remote work opportunity with a chance for career growth.
The predicted salary is between 24000 - 33600 £ per year.
Customer Service Advisor Remote
Remote-based | Candidates must be local to the Shaftesbury area
Monday to Friday | 9:00 AM 5:00 PM | 35 hours per week – 1 hour lunch break
£13.19 per hour / £24,000 pro-rata
3-month temporary contract (potential for extension or permanent role)
We are currently recruitingCustomer Service Advisorsto join our clients friendly and professional team on animmediate start b…
Customer Service Advisor employer: Swann Recruitment
Contact Detail:
Swann Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure you know the ins and outs of the company you're applying to. Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios before your interview. Think about how you'd handle difficult customers or resolve complaints. We want you to feel confident and ready to showcase your problem-solving skills when it counts!
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company is really like and what they look for in a Customer Service Advisor. Plus, it might just give you an edge in the hiring process!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our friendly team, so don’t miss out!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. We love a bit of personality, so let your enthusiasm show!
Follow the Application Instructions: When applying, make sure you follow all the instructions provided. We appreciate attention to detail, and it shows us you’re serious about joining our friendly team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Swann Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you effectively resolved customer issues or handled difficult situations. This will demonstrate your ability to communicate well under pressure.
✨Prepare for Common Questions
Anticipate common interview questions such as 'How do you handle difficult customers?' or 'What does good customer service mean to you?'. Prepare thoughtful answers that reflect your experience and approach to customer service. This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or what success looks like in this role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
