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- Tasks: Assist customers with inquiries and provide top-notch support from the comfort of your home.
- Company: Join a friendly and professional team dedicated to excellent customer service.
- Benefits: Earn £13.19 per hour, enjoy flexible remote work, and gain valuable experience.
- Why this job: Make a difference in customers' lives while developing your communication skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: 3-month contract with potential for extension or permanent role.
The predicted salary is between 24000 - 33600 £ per year.
Customer Service Advisor Remote
Remote-based | Candidates must be local to the Shaftesbury area
Monday to Friday | 9:00 AM 5:00 PM | 35 hours per week – 1 hour lunch break
£13.19 per hour / £24,000 pro-rata
3-month temporary contract (potential for extension or permanent role)
We are currently recruitingCustomer Service Advisorsto join our clients friendly and professional team on animmediate start b…
Customer Service Advisor employer: Swann Recruitment
Contact Detail:
Swann Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints, as these are likely to come up during your interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and gives you a chance to find out if the role is right for you too.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We’re here to support you every step of the way, so don’t hesitate to reach out if you need any help!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Customer Service Advisor role. We want to see how your skills can shine in a remote setting, so don’t forget to mention any previous customer service roles or remote work experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about joining our team. Share specific examples of how you've handled customer queries in the past.
Be Clear and Concise: When filling out your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Swann Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked for a Customer Service Advisor role. Prepare examples from your past experiences that demonstrate your problem-solving skills, ability to handle difficult customers, and how you work within a team. Practising these responses can boost your confidence.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. You can even ask clarifying questions if needed. This not only shows your communication skills but also your willingness to engage.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you’re proactive and serious about the position, plus it gives you valuable insights into the company culture.
