Customer Service Advisor

Customer Service Advisor

Stoke-on-Trent Temporary 24000 - 33600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch support from the comfort of your home.
  • Company: Join a friendly and professional team dedicated to excellent customer service.
  • Benefits: Earn £13.19 per hour, enjoy flexible remote work, and gain valuable experience.
  • Why this job: Make a difference in customers' lives while developing your communication skills.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: 3-month contract with potential for extension or permanent role.

The predicted salary is between 24000 - 33600 £ per year.

Customer Service Advisor Remote

Remote-based | Candidates must be local to the Shaftesbury area
Monday to Friday | 9:00 AM 5:00 PM | 35 hours per week – 1 hour lunch break
£13.19 per hour / £24,000 pro-rata
3-month temporary contract (potential for extension or permanent role)

We are currently recruitingCustomer Service Advisorsto join our clients friendly and professional team on animmediate start b…

Customer Service Advisor employer: Swann Recruitment

Join a supportive and dynamic team as a Customer Service Advisor, where your contributions are valued and recognised. With a focus on employee growth, we offer training and development opportunities to help you thrive in your career. Enjoy the flexibility of remote work while being part of a friendly culture that prioritises work-life balance and community engagement in the Shaftesbury area.
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Contact Detail:

Swann Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Make sure you know the ins and outs of the company you're applying to. Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice common customer service scenarios before your interview. Think about how you'd handle difficult customers or resolve complaints. We want you to feel confident and ready to showcase your problem-solving skills when it counts!

✨Tip Number 3

Network with current or former employees if you can. They can give you insider tips on what the company is really like and what they look for in a Customer Service Advisor. Plus, it might just give you an edge in the hiring process!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won't find anywhere else!

We think you need these skills to ace Customer Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Empathy
Adaptability
Teamwork
Conflict Resolution
Active Listening

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. Keep it friendly and professional, just like us!

Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep it simple – we want to understand your experience easily!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at Swann Recruitment

✨Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and what they do in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Prepare for Common Questions

Think about the typical questions you might be asked for a Customer Service Advisor role. Prepare examples from your past experiences that demonstrate your problem-solving skills, ability to handle difficult customers, and how you work within a team. Practising these responses can boost your confidence.

✨Showcase Your Communication Skills

As a Customer Service Advisor, communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to practice with a friend or family member to refine your delivery and ensure you come across as friendly and approachable.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it’s the right fit for you. Consider asking about the team dynamics, training opportunities, or what a typical day looks like for a Customer Service Advisor in their company.

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