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- Tasks: Service and maintain construction machinery while ensuring top-notch customer service.
- Company: Join a successful and established service department in the agricultural sector.
- Benefits: Competitive salary, overtime pay, pension scheme, and fully equipped company van.
- Why this job: Make a real impact by working hands-on with cutting-edge machinery and technology.
- Qualifications: Experience with machinery and strong relationship-building skills are essential.
- Other info: Enjoy 20 days holiday, plus bank holidays, and receive full training and support.
The predicted salary is between 26500 - 28000 £ per year.
Due to the continuing success of our client's business, an opportunity has arisen for a skilled and highly motivated field based Service Engineer to join their well established service department at the Blandford depot. Reporting directly to the Service controller, the successful candidate will be able to carry out diagnostics, servicing and general repairs to a full range of Construction machinery, in a safe and efficient way, ensuring the highest standard of workmanship at all times.
This is a field based, customer facing role, which requires the building of strong relationships within the Service sector of the business, whilst providing the very best possible levels of customer service at all times. Full support and product training will be provided where necessary.
Key Responsibilities:
- Service and maintain plant equipment to the manufacturers specifications and ensure machine reliability and safety.
- Have a keen eye for detail, reporting machine defects and upselling the services provided wherever possible.
- Successfully diagnose and rectify electrical, hydraulic, powertrain and various other faults prior to initiating and completing a repair.
- Operate 'Service Master' diagnostic software via a laptop computer (training will be given).
- Complete a detailed report of work completed along with supporting photographs and all allocated times in house Service Manager personal tablet system.
- Complete risk assessments in line with company health and safety policy and ensure safe working practices are in place at all times.
- Any other duties as deemed necessary to fulfil the role.
Key Competencies:
- Experience – knowledge and experience of a variety of machinery ideally in the construction or agricultural industry.
- Relationship Builder – Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.
- Communication – Ability to deliver appropriate communication both internally and externally to allow planning and continued work to be effectively completed.
- Time Management – Ability to set timescales to own tasks to enable completion of duties and to ensure all tasks are carried out with a level of urgency and within a timely manner, whilst not compromising safety.
- Presentation - Present a professional image at all times.
- Must carry a full driving licence as well have the ability to operate machinery on site for testing purposes (training can be given to the right candidate).
Additional information:
- Excellent rates of pay dependent upon experience.
- Overtime available at 1.5 x and 2 x standard hourly rate (subject to workload).
- Pension scheme contribution.
- Fully maintained and equipped company Van, laptop with diagnostic and product support software, mobile Tablet and Mobile Phone.
- All PPE and company uniform provided.
- 20 days paid holiday plus bank holidays.
- Salary £26,500-£28,000.
Plant / Agricultural Service Engineer in Blandford Forum employer: Swann Recruitment
Contact Detail:
Swann Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant / Agricultural Service Engineer in Blandford Forum
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your experience with machinery and customer service.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and helps you figure out if the company is the right fit for you. Ask about their training programs or how they support their engineers in the field.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Plant / Agricultural Service Engineer in Blandford Forum
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Plant / Agricultural Service Engineer role. Highlight relevant experience with machinery and any customer service skills you've got. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm, so let your personality come through!
Showcase Your Technical Skills: Since this role involves diagnostics and repairs, be sure to mention any specific technical skills or software you’re familiar with. If you've used diagnostic tools before, we want to hear about it—this could set you apart from other candidates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Swann Recruitment
✨Know Your Machinery
Make sure you brush up on your knowledge of various construction and agricultural machinery. Familiarise yourself with common issues and repairs, as well as the specific models the company works with. This will show that you're not just interested in the role but also have a genuine passion for the industry.
✨Build Rapport
Since this is a customer-facing role, practice your relationship-building skills. Think of examples from your past experiences where you've successfully interacted with customers or clients. Being personable and approachable can set you apart from other candidates.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've diagnosed and fixed faults in machinery before. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your thought process and technical abilities during the interview.
✨Showcase Your Safety Awareness
Safety is paramount in this role, so be ready to talk about your experience with risk assessments and safe working practices. Highlight any relevant training or certifications you have, and express your commitment to maintaining high safety standards on the job.
