At a Glance
- Tasks: Lead discovery for Shopify Plus builds and design tailored solutions for clients.
- Company: Join Swanky, a top Shopify Platinum Partner with a global reach.
- Benefits: Earn £50k - £60k, enjoy 30 days holiday, and flexible remote work.
- Other info: Collaborative culture with opportunities for professional growth and regular team socials.
- Why this job: Make a real impact by shaping innovative ecommerce solutions for ambitious brands.
- Qualifications: 4+ years in solutions engineering with deep Shopify Plus knowledge.
The predicted salary is between 60750 - 74250 £ per year.
Do you enjoy getting to the bottom of what a client needs and turning it into a plan a team can build?
Are you the person clients and developers both trust to say what Shopify can and can’t do?
We’re looking for a Senior Solutions Engineer to lead discovery on our largest Shopify Plus builds.
You’ll run workshops with clients, design solutions that fit their goals and budget, and hand a clear plan to the design and engineering teams who deliver it.
You’ll also support sales on new projects and help our Growth Accelerator team plan what comes after launch.
About Swanky
Swanky is a Shopify Platinum Partner and one of the largest, most experienced independent Shopify teams in the world.
We work with ambitious brands across the UK, Europe, the US and APAC.
We’re known for retail, subscription, internationalisation and bespoke builds that break new ground with what Shopify can do.
- What you’ll do
- Lead discovery on large Shopify Plus builds, running workshops to gather requirements and define scope
- Be the client’s main point of contact during discovery and present the final discovery playback
- Turn requirements into technical specifications, architecture and data flow diagrams with the engineering team
- Spot where Shopify won’t meet a requirement and propose workarounds or third-party integrations
- Agree an MVP with the client that fits their goals and budget
- Own the discovery budget, estimate build and future phases, and raise risks early
- Hand over to design and engineering with full documentation and a formal handover meeting, then stay involved through delivery
- Support the Go To Market team with scoping, pitches and presentations
- Work with our Growth Accelerator team to plan future phases and retained work
- Keep up with Shopify releases and share what you learn
- What you’ll bring
- 4+ years in solutions engineering, solution architecture or technical consultancy for ecommerce
- Deep knowledge of Shopify Plus, its apps and APIs, and enough understanding of front end, middleware and back end to design integrations with ERPs, PIMs and other third-party systems
- A track record of leading discovery and presenting solutions to senior client stakeholders
- How you work
- Curious; you ask the questions that get to what the client needs
- Commercial; you design for the client’s goals and budget, and you’re comfortable recommending what to leave for phase 2
- Clear communicator; in writing and in person, whether you’re talking to a CEO or a developer
- Kind and warm; clients and teams enjoy working with you, especially when things are under pressure
- Pragmatic; you know Shopify’s limits and find sensible ways around them
- Owner; your discoveries are yours and you see them through to launch
- Diligent; your documentation is clear, complete and kept up to date
- Ambitious; you want to lead, and you’re already helping others get better
- Nice to have
- Shopify certifications
- Experience with headless builds or other ecommerce platforms
- Experience with UX research, user journeys and personas
- What you’ll get
- £50k - £60k, depending on experience
- 30 days holiday including bank holidays, plus one extra day for each full year of service (up to 5)
- Flexible working hours
- Fully remote in the UK, or our Exeter office
- A development plan agreed with your line manager, with regular 1:1s
- 24/7 Employee Assistance Programme
- Mac Book Pro or your choice of kit
- Occasional travel to client meetings and conferences
- Regular team socials
- No recruiters please
Senior Solutions Engineer in Exeter employer: Swanky
Swanky is an exceptional employer that prioritises a people-first culture, offering a dynamic work environment in Exeter where finance professionals can thrive. With a commitment to employee growth, you will have the opportunity to shape the finance function and progress towards a Financial Controller role, all while enjoying flexible working arrangements and a supportive team atmosphere. Join us to be part of a collaborative and ambitious agency that values your contributions and fosters meaningful career development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer in Exeter
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Swanky or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Swanky.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Swanky.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Swanky that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Solutions Engineer in Exeter
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Swanky.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Swanky and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Swanky
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Swanky uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.