Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Sales Manager, manage customer orders, and coordinate with suppliers.
- Company: Swanky Socks is a vibrant Australian sock company expanding in the UK.
- Benefits: Join a friendly team, enjoy growth opportunities, and make a real impact.
- Why this job: Be part of a dynamic environment where your contributions matter every day.
- Qualifications: 1-2 years in customer service or supply chain; strong communication skills required.
- Other info: Experience in promotional products is a bonus; full-time entry-level position.
The predicted salary is between 21600 - 36000 £ per year.
Swanky Socks is an Australian-born sock company with a growing presence in the UK. We specialise in custom B2B socks for businesses and also run a B2C online store. Over the years, we’ve built a reputation for quality, design, and reliable service, and we’re continuing to expand our team as our London operations grow.
THE OPPORTUNITY
We’re looking for a Customer Service & Supply Coordinator to join our London office. This role will support our Sales Manager, help manage customer orders, and coordinate with suppliers to make sure products are delivered on time. It’s a hands-on position suited to someone who enjoys working with clients, staying organised, and keeping things moving behind the scenes.
KEY RESPONSIBILITIES
• Provide friendly and efficient customer service, handling inquiries and keeping clients updated.
• Assist the Sales Manager with quoting, order processing, and day-to-day coordination.
• Liaise with suppliers and freight companies to track production and deliveries.
• Maintain accurate records in CRM (HubSpot) and internal systems.
• Solve order or delivery issues quickly and professionally.
• Support with general office and administrative tasks as needed.
WHAT WE’RE LOOKING FOR
• 1–2 years of experience in customer service, supply chain, logistics, or order coordination.
• Strong communication and organisational skills.
• Ability to multitask and handle deadlines in a busy environment.
• Comfortable using CRM software (preferably HubSpot) and Microsoft Office.
• Experience in the promotional products or merchandise industry is a bonus.
WHY JOIN SWANKY SOCKS?
• Be part of a small but growing team in our London office.
• Work directly with clients and suppliers, making a real impact on day-to-day operations.
• Join a business that’s expanding and offers opportunities to grow with us.
• Enjoy being part of a friendly, supportive workplace.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
-
Industries
Advertising Services
Referrals increase your chances of interviewing at Swanky Socks by 2x
Sign in to set job alerts for “Customer Service Coordinator” roles.
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
Junior Customer Services & Operations Coordinator UK
London, England, United Kingdom 1 month ago
Telephone Customer Service – Mercedes-Benz of Dartford
Dartford, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
Guest Experience Expert – London Marriott Hotel Regents Park
London, England, United Kingdom 1 week ago
Customer Experience Associate – Remote (UK)
Customer Service Administrator (12 month FTC) 1
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
TikTok LIVE – Global Customer Service Operations Manager
London, England, United Kingdom 3 weeks ago
Erith, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
Greater London, England, United Kingdom 5 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
City Of London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
Guest Experience Expert – London Marriott Hotel County Hall
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Service & Supply Coordinator employer: Swanky Socks®
Contact Detail:
Swanky Socks® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Supply Coordinator
✨Tip Number 1
Familiarise yourself with Swanky Socks' products and services. Understanding their custom B2B offerings and B2C online store will help you engage more effectively during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Brush up on your CRM skills, especially with HubSpot. Since maintaining accurate records is crucial for this role, being able to showcase your proficiency with CRM software can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles. Being able to share specific instances where you provided excellent customer service will highlight your suitability for the position.
✨Tip Number 4
Network with professionals in the promotional products or merchandise industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Customer Service & Supply Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Customer Service & Supply Coordinator.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, supply chain, or logistics. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past experiences that showcase your ability to handle customer inquiries and coordinate with suppliers effectively.
Highlight Relevant Skills: Make sure to emphasise your familiarity with CRM software, particularly HubSpot, and your proficiency in Microsoft Office. If you have experience in the promotional products industry, mention it as it could give you an edge over other candidates.
How to prepare for a job interview at Swanky Socks®
✨Know the Company
Before your interview, take some time to research Swanky Socks. Understand their products, values, and what sets them apart in the market. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Your Customer Service Skills
Since the role focuses on customer service, be prepared to share specific examples of how you've handled customer inquiries or resolved issues in the past. Highlight your ability to stay calm under pressure and provide friendly service.
✨Showcase Your Organisational Skills
The position requires strong organisational abilities. Be ready to discuss how you manage multiple tasks and deadlines. You might even want to mention any tools or methods you use to stay organised, especially if you're familiar with CRM software like HubSpot.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared for the interviewer. This could be about the team dynamics, growth opportunities within the company, or how they measure success in the role. It shows that you're engaged and thinking about your future with them.
