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- Tasks: Lead complex Shopify Plus builds, translating client visions into scalable solutions.
- Company: Swanky Group is a top international Shopify Plus agency, trusted by major brands.
- Benefits: Enjoy flexible hours, 30 days holiday, and a fun office environment with free snacks.
- Why this job: Join a dynamic team, work on exciting projects, and drive real business value.
- Qualifications: 3+ years in ecommerce roles with deep Shopify Plus knowledge and strong communication skills.
- Other info: Fully remote options available; opportunity for travel to client meetings and events.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Solutions Specialist role at Swanky Group Limited
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Join to apply for the Senior Solutions Specialist role at Swanky Group Limited
Were looking for a Senior Solutions Specialist to lead the charge on complex, high-impact Shopify Plus builds. Youll translate bold ideas into bulletproof architecture blending technical expertise, ecommerce insight, and commercial strategy to shape scalable solutions that drive real business value.
About Swanky
Swanky is a leading international Shopify Plus agency, trusted by brands like HelloFresh, Huel, Wilkinson Sword, and Newcastle United Football Club (NUFC) to deliver high-performance ecommerce experiences. As one of the original Shopify Plus Partners and one of only a handful globally to achieve Platinum Partner status were recognised by Shopify for our proven expertise in delivering complex, high-impact solutions at scale.
We dont just build stores. We architect digital experiences that drive growth blending creative UX, robust development, and commercial strategy to help exciting brands thrive on Shopify Plus.
About The Role
As a Senior Solutions Specialist at Swanky, youll take the lead in shaping the technical strategy for some of our most exciting and complex Shopify Plus builds. From the outset, you\’ll run discovery workshops to uncover business goals, user needs, and technical requirements, helping clients articulate their vision and translating it into a clear, achievable plan.
Youll design scalable, future-ready solutions that strike the right balance between performance, flexibility, and commercial value. Your technical specifications and documentation will serve as the foundation for seamless, high-quality delivery by our wider team.
Working closely with clients, youll advise on best practices, integrations, and growth opportunities bringing not just platform expertise but a deep understanding of ecommerce and commercial strategy. Youll collaborate cross-functionally across project managers, designers, and developers to ensure alignment between solution design and delivery.
Youll also be responsible for identifying potential risks early, navigating technical challenges with confidence, and constantly driving innovation in how we approach solutions at Swanky.
Key Responsibilities
- Act as the Solutions Lead during discovery and planning for new Shopify Plus builds and migrations, laying the foundation for successful delivery.
- Translate complex client requirements into clear, scalable technical specifications and robust solution architectures.
- Lead technical scoping sessions, mapping out needs based on commercial strategy and client KPIs including integrations, product structure, customer journeys, internationalisation, platform configurations, and system dependencies.
- Advise clients on best practices across Shopify Plus, APIs, and the third-party app ecosystem working closely with the Technical Lead to ensure scalable, future-ready builds.
- Collaborate with tech leads and creative leads to maintain alignment between solution, design and technical execution throughout the project lifecycle.
- Create detailed scopes with accurate estimates and supporting technical documentation for all proposed solutions.
- Stay up to date on Shopify features, platform changes, and broader ecommerce trends, feeding relevant insights into Swankys delivery strategy.
- Identify and communicate risks early in the discovery and project phases, offering pragmatic, commercially sound solutions.
- Contribute to internal documentation, knowledge sharing, and the continuous improvement of Swankys solutions offering.
Requirements
- 3+ years in a Solutions Engineer, Solution Specialist, Ecommerce Specialist, Product Owner, Ecommerce/Technical Consultant, or similar ecommerce role.
- Deep knowledge of Shopify Plus and supporting ecommerce infrastructure.
- Proven experience translating complex requirements into elegant, scalable solutions.
- Excellent communication skills and confidence engaging with clients and senior stakeholders.
- A strategic, commercial mindset with a genuine passion for solving complex problems.
- Meticulous approach to documentation, architectural clarity, and delivery excellence.
Desired Skills
- Hands-on experience with Shopify Plus builds or migrations.
- Understanding of headless commerce or composable architectures.
- Familiarity with ecommerce systems such as ERPs, CRMs, PIMs, and fulfilment platforms.
- Technical certifications (e.g. Shopify, Salesforce, AWS) are a strong plus.
- Experience working in fast-paced agencies, digital or Ecommerce consultancies.
Benefits
We invest in our team and aim to assist in growing and nurturing your skills.
- Salary is Competitive depending on experience
- 30 days holiday per year, inclusive of bank holidays, plus 1 additional day per full year served, capped at 5
- Flexible working hours during the day
- Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully-remote role for the right candidate)
- Employee Assistant Programme with 24/7 access to services
- Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office)
- MacBook Pro (or your preferred choice of tech)
- Working with dynamic, creative and growing clients on fun, challenging and often high-profile projects
- Opportunity for occasional travel to client meetings and conferences
- Be part of an inspiring, growing, highly collaborative and ambitious team, with opportunities to progress
- Regular company socials and events
No Recruiters please
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Seniority level
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Seniority level
Mid-Senior level
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Employment type
Full-time
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Job function
Consulting
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Industries
Operations Consulting
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Senior Solutions Specialist employer: Swanky Group Limited
Contact Detail:
Swanky Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Specialist
✨Tip Number 1
Familiarise yourself with Shopify Plus and its ecosystem. Understanding the platform's features, capabilities, and limitations will allow you to speak confidently about how you can leverage it for complex builds during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences in leading discovery workshops. Be ready to share specific examples of how you've translated client requirements into scalable solutions, as this is a key responsibility of the role.
✨Tip Number 3
Showcase your understanding of commercial strategy and how it ties into technical solutions. Be prepared to discuss how you've previously aligned technical specifications with business goals to drive value for clients.
✨Tip Number 4
Network with current or former employees of Swanky Group Limited on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Senior Solutions Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce and solutions architecture. Focus on your achievements in previous roles, especially those related to Shopify Plus builds or similar projects.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ecommerce and your understanding of the challenges faced by clients. Mention specific examples of how you've successfully translated complex requirements into scalable solutions.
Showcase Technical Expertise: Detail your technical skills and certifications related to Shopify Plus and other ecommerce platforms. Highlight any hands-on experience you have with integrations, APIs, and system dependencies.
Demonstrate Communication Skills: Since the role involves engaging with clients and stakeholders, provide examples of how you've effectively communicated complex ideas in previous positions. This could include leading workshops or presenting technical specifications.
How to prepare for a job interview at Swanky Group Limited
✨Showcase Your Technical Expertise
As a Senior Solutions Specialist, it's crucial to demonstrate your deep knowledge of Shopify Plus and ecommerce infrastructure. Be prepared to discuss specific projects where you've successfully translated complex requirements into scalable solutions.
✨Prepare for Discovery Workshops
Since you'll be leading discovery workshops, practice articulating how you uncover business goals and user needs. Think of examples where you've effectively facilitated discussions to help clients clarify their vision.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Be ready to share instances where you've engaged with clients and senior stakeholders, ensuring alignment between technical specifications and client expectations.
✨Demonstrate a Strategic Mindset
Show that you have a strategic, commercial mindset by discussing how you've approached problem-solving in past roles. Highlight your ability to identify risks early and propose pragmatic solutions that drive business value.
