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- Tasks: Lead complex Shopify Plus builds, translating client visions into scalable solutions.
- Company: Swanky is a top-tier Shopify Plus agency, trusted by major brands for ecommerce excellence.
- Benefits: Enjoy flexible hours, competitive salary, 30 days holiday, and a fun office environment.
- Why this job: Join a dynamic team, work on exciting projects, and drive real business impact.
- Qualifications: 3+ years in ecommerce roles with deep Shopify Plus knowledge and strong communication skills.
- Other info: Fully remote options available; regular socials and opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
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Were looking for a Senior Solutions Engineer to lead the charge on complex, high-impact Shopify Plus builds. Youll translate bold ideas into bulletproof architecture blending technical expertise, ecommerce insight, and commercial strategy to shape scalable solutions that drive real business value.
About Swanky
Swanky is a leading international Shopify Plus agency, trusted by brands like HelloFresh, Huel, Wilkinson Sword, and Newcastle United Football Club (NUFC) to deliver high-performance ecommerce experiences. As one of the original Shopify Plus Partners and one of only a handful globally to achieve Platinum Partner status were recognised by Shopify for our proven expertise in delivering complex, high-impact solutions at scale.
We dont just build stores. We architect digital experiences that drive growth blending creative UX, robust development, and commercial strategy to help exciting brands thrive on Shopify Plus.
About The Role
As a Senior Solutions Engineer at Swanky, youll take the lead in shaping the technical strategy for some of our most exciting and complex Shopify Plus builds. From the outset, you\’ll run discovery workshops to uncover business goals, user needs, and technical requirements, helping clients articulate their vision and translating it into a clear, achievable plan.
Youll design scalable, future-ready solutions that strike the right balance between performance, flexibility, and commercial value. Your technical specifications and documentation will serve as the foundation for seamless, high-quality delivery by our wider team.
Working closely with clients, youll advise on best practices, integrations, and growth opportunities bringing not just platform expertise but a deep understanding of ecommerce and commercial strategy. Youll collaborate cross-functionally across project managers, designers, and developers to ensure alignment between solution design and delivery.
Youll also be responsible for identifying potential risks early, navigating technical challenges with confidence, and constantly driving innovation in how we approach solutions at Swanky.
Key Responsibilities
- Act as the Solutions Lead during discovery and planning for new Shopify Plus builds and migrations, laying the foundation for successful delivery.
- Translate complex client requirements into clear, scalable technical specifications and robust solution architectures.
- Lead technical scoping sessions, mapping out needs based on commercial strategy and client KPIs including integrations, product structure, customer journeys, internationalisation, platform configurations, and system dependencies.
- Advise clients on best practices across Shopify Plus, APIs, and the third-party app ecosystem working closely with the Technical Lead to ensure scalable, future-ready builds.
- Collaborate with tech leads and creative leads to maintain alignment between solution, design and technical execution throughout the project lifecycle.
- Create detailed scopes with accurate estimates and supporting technical documentation for all proposed solutions.
- Stay up to date on Shopify features, platform changes, and broader ecommerce trends, feeding relevant insights into Swankys delivery strategy.
- Identify and communicate risks early in the discovery and project phases, offering pragmatic, commercially sound solutions.
- Contribute to internal documentation, knowledge sharing, and the continuous improvement of Swankys solutions offering.
Requirements
- 3+ years in a Solutions Engineer, Solution Specialist, Ecommerce Specialist, Product Owner, Ecommerce/Technical Consultant, or similar ecommerce role.
- Deep knowledge of Shopify Plus and supporting ecommerce infrastructure.
- Proven experience translating complex requirements into elegant, scalable solutions.
- Excellent communication skills and confidence engaging with clients and senior stakeholders.
- A strategic, commercial mindset with a genuine passion for solving complex problems.
- Meticulous approach to documentation, architectural clarity, and delivery excellence.
Desired Skills
- Hands-on experience with Shopify Plus builds or migrations.
- Understanding of headless commerce or composable architectures.
- Familiarity with ecommerce systems such as ERPs, CRMs, PIMs, and fulfilment platforms.
- Technical certifications (e.g. Shopify, Salesforce, AWS) are a strong plus.
- Experience working in fast-paced agencies, digital or Ecommerce consultancies.
Benefits
We invest in our team and aim to assist in growing and nurturing your skills.
- Salary is Competitive depending on experience
- 30 days holiday per year, inclusive of bank holidays, plus 1 additional day per full year served, capped at 5
- Flexible working hours during the day
- Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully-remote role for the right candidate)
- Employee Assistant Programme with 24/7 access to services
- Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office)
- MacBook Pro (or your preferred choice of tech)
- Working with dynamic, creative and growing clients on fun, challenging and often high-profile projects
- Opportunity for occasional travel to client meetings and conferences
- Be part of an inspiring, growing, highly collaborative and ambitious team, with opportunities to progress
- Regular company socials and events
No Recruiters please
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Senior Solutions Engineer employer: Swanky Group Limited
Contact Detail:
Swanky Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Engineer
✨Tip Number 1
Familiarise yourself with Shopify Plus and its ecosystem. Understanding the platform's features, integrations, and best practices will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences in leading complex projects. Be ready to share specific examples of how you've translated client requirements into scalable solutions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with current or former employees of Swanky Group Limited. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Stay updated on the latest trends in ecommerce and digital solutions. Being knowledgeable about industry developments will not only impress your interviewers but also show that you're passionate about driving innovation in your work.
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce and solutions engineering. Focus on your achievements with Shopify Plus builds and any technical certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ecommerce and your understanding of the role. Mention specific projects or experiences that demonstrate your ability to translate complex requirements into scalable solutions.
Showcase Technical Expertise: Detail your knowledge of Shopify Plus and related ecommerce infrastructure in your application. Include examples of how you've successfully navigated technical challenges and contributed to project success.
Highlight Communication Skills: Since the role involves engaging with clients and stakeholders, emphasise your communication skills. Provide examples of how you've effectively collaborated with cross-functional teams to deliver successful projects.
How to prepare for a job interview at Swanky Group Limited
✨Showcase Your Technical Expertise
As a Senior Solutions Engineer, it's crucial to demonstrate your deep knowledge of Shopify Plus and ecommerce infrastructure. Be prepared to discuss specific projects where you've successfully translated complex requirements into scalable solutions.
✨Prepare for Discovery Workshops
Since you'll be leading discovery workshops, practice articulating how you uncover business goals and user needs. Think of examples where you've helped clients clarify their vision and translate it into actionable plans.
✨Communicate Clearly with Stakeholders
Excellent communication skills are key in this role. Prepare to engage confidently with clients and senior stakeholders, ensuring you can explain technical concepts in a way that's easy to understand.
✨Stay Updated on Ecommerce Trends
Being knowledgeable about the latest Shopify features and broader ecommerce trends will set you apart. Research recent developments and be ready to discuss how they could impact Swanky's delivery strategy.
