Shift Supervisor: Lead Service & Training, Flexible Hours in Horning

Shift Supervisor: Lead Service & Training, Flexible Hours in Horning

Horning Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Swan

At a Glance

  • Tasks: Lead a team to deliver exceptional service and create a welcoming atmosphere.
  • Company: Join Swan, part of Mitchells & Butlers, known for its vibrant dining experiences.
  • Benefits: Enjoy competitive pay, flexible hours, and discounts at various dining venues.
  • Other info: Great opportunities for personal and professional growth in a dynamic environment.
  • Why this job: Make a real impact by ensuring every guest feels welcome and valued.
  • Qualifications: Leadership skills and a passion for customer service are essential.

The predicted salary is between 24000 - 30000 £ per year.

Swan is seeking a Shift Supervisor to ensure exceptional service and lead a dedicated team. Located in Horning, you will play a vital role in the day-to-day operations, serving guests and maintaining a welcoming atmosphere.

With competitive pay, flexible shifts, and a range of benefits including discounts at various dining venues, this role at Mitchells & Butlers encourages personal and professional growth. Join us in making every guest feel welcome!

Shift Supervisor: Lead Service & Training, Flexible Hours in Horning employer: Swan

At Swan, we pride ourselves on being an excellent employer by fostering a supportive work culture that values teamwork and personal development. Located in the picturesque Horning, our Shift Supervisor role offers competitive pay, flexible hours, and unique benefits such as discounts at various dining venues, making it an ideal place for those seeking meaningful and rewarding employment while contributing to a welcoming atmosphere for our guests.

Swan

Contact Details:

Swan Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Lead Service & Training, Flexible Hours in Horning

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Shift Supervisor role.

Tip Number 2

Prepare for the interview by researching Swan and its values. Understand what makes their service exceptional and think of examples from your past experiences that align with their mission. This will show them you’re genuinely interested!

Tip Number 3

Practice your leadership skills! As a Shift Supervisor, you'll need to lead a team effectively. Consider role-playing scenarios with a friend to demonstrate how you'd handle various situations, from training new staff to resolving guest complaints.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Shift Supervisor: Lead Service & Training, Flexible Hours in Horning

Leadership Skills
Customer Service
Team Management
Communication Skills
Operational Management
Problem-Solving Skills
Flexibility

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let us know why you love providing exceptional service. Share any experiences that highlight your dedication to making guests feel welcome and valued.

Highlight Leadership Skills:As a Shift Supervisor, you'll be leading a team. Make sure to showcase any previous leadership roles or experiences in your application. We want to see how you can inspire and motivate others!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Swan

Know the Company Inside Out

Before your interview, take some time to research Swan and Mitchells & Butlers. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you connect your answers to their goals and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will highlight your capability to lead and inspire others.

Emphasise Customer Service Excellence

Exceptional service is at the heart of this role. Be ready to discuss your approach to customer service and share specific instances where you've gone above and beyond for guests. This will illustrate your commitment to creating a welcoming atmosphere and ensuring every guest feels valued.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.