At a Glance
- Tasks: Lead your team and ensure guests have unforgettable experiences.
- Company: Join Nicholson’s pubs, a friendly and established brand with 150 years of hospitality.
- Benefits: Flexible shifts, 33% discount across brands, financial toolkit, gym discounts, and free shares.
- Other info: Enjoy team socials and a supportive work environment.
- Why this job: Be a key player in creating memorable moments for guests while developing your management skills.
- Qualifications: Management experience and a passion for great service.
The predicted salary is between 25000 - 30000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at Swan, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 25 days paid holiday; high‑street shopping discounts; and free shares.
- A free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M & B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager employer: Swan
At Nicholson’s pubs, we pride ourselves on being a fantastic employer that values flexibility and employee well-being. As a Duty Manager, you'll enjoy a vibrant work culture with opportunities for personal growth, competitive benefits including generous discounts, and a supportive team environment that encourages you to be your best self. Join us in delivering exceptional British hospitality while enjoying perks like Wagestream for financial management and team socials that make work enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company! Before you apply, take a few minutes to research Nicholson’s pubs. Understanding their values and what makes them tick will help you tailor your approach and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Be yourself during the application process! Since there’s no CV needed, this is your chance to let your personality shine through. Use the application form to share your experiences and what makes you unique – we want to see the real you!
✨Tip Number 3
Prepare for a chat! If you get called for an interview, think about how you can demonstrate your management experience and how you’ve inspired teams in the past. We love seeing candidates who can bring energy and enthusiasm to the role.
✨Tip Number 4
Don’t forget to follow up! After your application or interview, drop us a quick message to express your continued interest. It shows initiative and keeps you on our radar – plus, we appreciate the effort!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and let us know what makes you a great fit for the Duty Manager role.
Show Your Personality:We love character at StudySmarter, just like our pubs! Use the application to showcase your unique personality and how you can bring that vibe to our team.
Highlight Relevant Experience:Even though you don’t need a CV, make sure to mention any relevant management experience or skills in the application. We want to see how you can help lead our team to success!
Apply Through Our Website:For the best experience, make sure to apply through our website. It’s super user-friendly and will get your application to us in no time!
How to prepare for a job interview at Swan
✨Know the Company
Before your interview, take some time to research Swan and Nicholson’s pubs. Understand their values, history, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, handled challenges, or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss how you would ensure customer satisfaction. Share any past experiences where you went above and beyond for customers, and highlight your passion for hospitality.
✨Be Yourself and Have Fun
Nicholson’s pubs value character and personality, so don’t be afraid to let your true self shine through during the interview. Show enthusiasm for the role and the company culture. Remember, they’re looking for someone who fits in with their friendly bunch!
