At a Glance
- Tasks: Lead your team and ensure guests have unforgettable experiences.
- Company: Join Nicholson’s pubs, a friendly and established brand with 150 years of hospitality.
- Benefits: Flexible shifts, 33% discount on meals, financial toolkit, and team socials.
- Other info: Enjoy 25 days holiday, high-street discounts, and free shares!
- Why this job: Be a key player in creating memorable moments for guests while developing your management skills.
- Qualifications: Management experience and a passion for great service.
The predicted salary is between 25000 - 30000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at Swan, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.
Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 25 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Duty Manager you’ll…
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager employer: Swan
At Nicholson’s pubs, we pride ourselves on being a fantastic employer that values flexibility and employee well-being. As a Duty Manager, you'll enjoy a vibrant work culture with opportunities for personal growth, alongside generous benefits like a 33% discount across all our brands, financial support through Wagestream, and team socials that foster camaraderie. Join us in delivering exceptional British hospitality while being part of a team that has been creating memorable experiences for nearly 150 years.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Duty Manager.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've led a team or handled a tough situation. This will show them you're the right fit for the role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Personality:We love character at Nicholson’s pubs! Don’t be afraid to let your personality shine through in your answers. Share a bit about what makes you unique and how you can contribute to our friendly team.
Highlight Relevant Experience:Even though you don’t need a CV, make sure to mention any relevant experience you have in hospitality or management. This will help us see how you can fit into the Duty Manager role and lead our team to success.
Apply Through Our Website:We encourage you to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and ensures your application gets to us without any hassle. We can’t wait to hear from you!
How to prepare for a job interview at Swan
✨Know the Company
Before your interview, take some time to research Nicholson’s pubs. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss how you would enhance customer satisfaction. Share any past experiences where you went above and beyond for customers, and how you plan to create a welcoming atmosphere at Nicholson’s.
✨Be Yourself
Nicholson’s values character and individuality, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you connect with people. Remember, they’re looking for someone who fits in with their friendly culture!
