At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Swan, a lively pub by the River Thames with a focus on great dining experiences.
- Benefits: Career development, discounts, free meals, and 28 days holiday per year.
- Other info: Opportunities for internal promotions and ongoing training available.
- Why this job: Join a passionate team and grow your career in the exciting hospitality industry.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Situated on the banks of the River Thames in leafy Surrey, The Swan aims to offer the best drinking and dining experience to our wonderful customers. We are the perfect venue for all occasions, offering the biggest beer garden in the area, bookable garden huts with river views, and 2 separate terraces to soak up the sun. Our menus are fresh and seasonal, being designed and created by the whole kitchen team.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager employer: Swan
The Swan is an exceptional employer located in the picturesque Surrey, offering a vibrant work culture that prioritises employee growth and development. With access to a clear Career Pathway towards General Manager roles, fully funded training courses, and generous discounts across our venues, we ensure our Assistant Managers thrive in a supportive environment while enjoying the benefits of working in a stylish pub with a focus on fresh, seasonal menus and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific pub, pop in and introduce yourself. Chat with the team, express your interest in the Assistant Manager position, and leave a great impression. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to team management and customer service. We want you to shine when discussing how you can contribute to our pub's success and training initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Swan. Let’s get you on board!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match what we’re looking for, like team management and a proactive approach.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits our pub’s vibe, so let us know what makes you unique and how you can contribute to our team!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team at The Swan!
How to prepare for a job interview at Swan
✨Know the Venue Inside Out
Before your interview, take some time to research The Swan. Familiarise yourself with its menu, the atmosphere, and what makes it unique. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the customer experience.
✨Showcase Your Customer Service Passion
As an Assistant Manager, exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating memorable experiences for guests at The Swan.
✨Highlight Team Management Skills
Discuss your approach to team management and training. Share instances where you successfully motivated a team or resolved conflicts. This will illustrate your proactive approach and ability to lead a team effectively, which is crucial for the role.
✨Express Your Career Ambitions
Let them know you’re serious about your career in hospitality. Talk about your long-term goals and how you see yourself growing within the company. Mentioning the Career Pathway and your eagerness to develop into a GM shows that you’re committed to both your personal growth and the success of The Swan.
