At a Glance
- Tasks: Support users with desktop setups and IT issues in a dynamic office environment.
- Company: Join a leading tech company in Tidworth, Wiltshire.
- Benefits: Competitive pay, holiday pay included, and a supportive team atmosphere.
- Other info: Opportunity for growth and development in a collaborative workspace.
- Why this job: Gain hands-on IT experience while helping others and enhancing your skills.
- Qualifications: Familiarity with Windows 10/11, MS Teams, and good communication skills required.
The predicted salary is between 37000 - 40000 £ per year.
Location – Tidworth, Wiltshire
Start – ASAP
Rate: £17.99 – PAYE – holiday pay included within the rate.
Duration – 3 months
40-hour work week in the office.
Security clearance. Preferred if already BPSS and SC cleared.
Roles and Responsibilities
- Complete desktop configuration, prepare equipment for deployment to end users.
- Delivery and installation of desktop assets and peripherals to end users.
- Assist with Desktop Incident Management support to users who are based in the office or working remotely.
- Assist in moving users between office locations.
- Cabling, desktop configuration, patching, etc.
- Build/image/configure PCs for deployment to users, following standard processes.
- Assist with disposal, delivery and returns processes as required.
- Assist with support of corporate mobile phones.
- Assist with support on hardware for meeting rooms.
- Provide assistance to users with KBR/ASPIRE Apps and MFA on personal devices.
- Physical movement of hardware equipment is required as part of the role (i.e. moving around office, into and out of storerooms, carrying where appropriate, etc.).
- Always follow KBR IT processes for delivery and support.
- Ensures work is performed in accordance to company policies, standards, and procedures.
- Escalates incidents not resolved within established service levels.
- Maintain good relationships with other staff and promote good morale.
- Be a reliable source of IT information for users.
- Follow Health & Safety regulations at all times (Lifting, driving, working within warehouse and storerooms etc.).
What we’re looking for
- Good understanding of operating systems and Microsoft applications. Specifically, Windows 10 /11 and MS Teams.
- Knowledge of imaging/building of PCs with MECM/CM or similar.
- Good communication skills and good written and spoken English.
- A full UK driving license to drive company vehicles.
Security Requirements
Applicants must be eligible to obtain the relevant security clearance for this role, which requires UK Nationality and 5-year footprint living and working in the UK. Preferred if already BPSS and SC cleared.
IT Desktop Support Analyst – Tidworth, Wiltshire employer: Swan Recruitment Ltd.
As an IT Desktop Support Analyst at our Tidworth location, you will join a dynamic team that values collaboration and innovation. We offer competitive pay, a supportive work culture, and opportunities for professional growth, ensuring that you can develop your skills while contributing to meaningful projects. Our commitment to employee well-being and adherence to health and safety regulations makes us an excellent employer in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Desktop Support Analyst – Tidworth, Wiltshire
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Swan Recruitment Ltd. that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Desktop Support Analyst – Tidworth, Wiltshire
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Swan Recruitment Ltd., it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Swan Recruitment Ltd. can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Swan Recruitment Ltd. will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Swan Recruitment Ltd.
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Swan Recruitment Ltd.. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Swan Recruitment Ltd..
