HR Associate / People Ops Coordinator - Leatherhead β Hybrid working: 2 days in the office, 3 days remotely
- Leatherhead, Surrey
HR Associate / People Ops Coordinator
Leatherhead β Hybrid working: 2 days in the office, 3 days remotely
Start - ASAP
Duration β 6 months +
Rate β Β£17p/hr PAYE
This role provides an excellent opportunity for an individual looking to build a career in HR Operations. Alongside delivering high-quality administrative and employee lifecycle support, the successful candidate will be encouraged to develop expertise in HR systems, data management, process improvement, and operational excellence, creating a strong foundation for future growth within the People function.
Key Responsibilities
- Provide high-quality administrative support across the employee lifecycle, including onboarding, contractual changes, and offboarding.
- Prepare and issue employment contracts, offer letters, employment-related correspondence, and HR documentation.
- Maintain accurate employee records and update HR systems, ensuring data integrity at all times.
- Support payroll processes through timely and accurate processing of employee changes.
- Administer absence management, probation reviews, and other employee-related processes.
- Manage and respond to employee and manager queries, providing timely resolution and escalating where appropriate.
- Monitor shared HR inboxes and action requests within agreed service levels.
- Support the administration of employee benefits and associated documentation.
- Ensure compliance with employment legislation, company policies, and data protection requirements.
- Identify process inefficiencies and opportunities for improvement, proposing practical solutions to enhance service delivery and operational effectiveness.
- Contribute to continuous improvement initiatives, supporting the development of efficient, scalable, and customer-focused HR processes.
Experience & Qualifications
Essential
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and commitment to data accuracy.
- Strong written and verbal communication skills.
- Ability to manage confidential information with discretion.
- Comfortable working with defined processes, procedures, and detailed administrative tasks.
- Proficient in Microsoft Office applications.
Desirable
- Experience working in a customer service, administration, operations, shared services, or support environment.
- Previous HR administration or HR Operations experience.
- CIPD qualification or working towards a CIPD qualification.
- Experience using HR systems such as Workday.
Knowledge & Skills
- A genuine interest in developing a career within HR Operations, Shared Services, or People Systems.
- Curiosity and a desire to understand how HR processes, systems, and data support the employee lifecycle.
- Strong customer service mindset with a commitment to delivering an excellent employee experience.
- Understanding of the importance of data quality, reporting, and process governance within HR Operations.
- Interest in HR systems and data management, with a willingness to develop expertise in Workday and related people technologies.
- Strong problem-solving and relationship management skills.
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HR Associate / People Ops Coordinator - Leatherhead β Hybrid working: 2 days in the office, 3 days remotely employer: Swan Recruitment Ltd.
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