At a Glance
- Tasks: Deliver amazing bar and waiting hospitality to our customers.
- Company: Join an award-winning business with a fun, empowering culture.
- Benefits: Competitive pay, tips, discounts, and access to cashback offers.
- Other info: Enjoy excellent training, career growth, and a supportive work environment.
- Why this job: Be part of a vibrant team in a historic pub with a welcoming vibe.
- Qualifications: No specific qualifications needed, just a passion for great service!
The predicted salary is between 10 - 12 € per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers. Located in Rowberrow on the edge of the Mendip Hills Area of Outstanding Natural Beauty, The Swan is a 17th century Grade II-listed pub and inn, brimming with history and a cosy, welcoming vibe. A haven for locals, walkers, cyclists and visitors alike, the recent addition of five stunning boutique bedrooms above the pub, and a further four dog-friendly rooms in its converted barns (one accessible), makes The Swan the ideal spot for a rural retreat, family break or staycation.
We’re passionate about great food and drink, with an all-day food offer focused on seasonal local produce, delicious pub classics, flatbread pizza fresh from the oven, and plenty of award-winning Butcombe beer on the taps. In the warmer months our large beer garden is ideal for al fresco dining, or soaking up some sunshine over a few pints. Located just 7 miles from Bristol airport and 15 miles from Bristol Temple Meads train station, The Swan is the perfect base for exploring Bristol, Somerset, and the world-class walking, cycling and dog-walking opportunities in and around the Mendips. Other local attractions include Cheddar Gorge, Wookey Hole Caves, Glastonbury Tor and Ashton Gate Stadium.
What’s in it for you?
- The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
- A competitive hourly rate plus an equal share of great tips.
- Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- Additional support and coaching from our talented managers.
- You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 75% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
- We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Member in Winscombe employer: Swan Inn
Join an award-winning team at The Swan, where we empower our Front of House Team Members to deliver exceptional hospitality in a historic and welcoming environment. Located on the edge of the stunning Mendip Hills, we offer competitive pay, industry-leading training, and a collaborative culture that values your ideas and well-being. Enjoy unique benefits like generous discounts, access to local produce, and a supportive atmosphere that prioritises mental health and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Winscombe
✨Tip Number 1
Get to know the vibe of The Swan! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience in a relaxed setting and show that you're genuinely interested in being part of the team.
✨Tip Number 2
When you’re chatting with the hiring team, don’t just talk about your skills—share stories! We love hearing about your past experiences in hospitality. Bring up a time when you wowed a customer or handled a tricky situation like a pro.
✨Tip Number 3
Show off your passion for local produce and great food! Mention any favourite dishes or drinks from the menu. It’ll demonstrate that you’re not just looking for any job, but that you’re excited about what we do at The Swan.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about our training programmes or how we support mental health. This shows that you care about your growth and well-being, which is super important to us at StudySmarter.
We think you need these skills to ace Front of House Team Member in Winscombe
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience in hospitality and how you can contribute to our friendly and welcoming vibe at The Swan.
Show Enthusiasm:We love a bit of enthusiasm! Make sure to express your excitement about joining our award-winning team and working in such a beautiful location. It’ll definitely catch our eye!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you and hopefully welcome you to the family!
How to prepare for a job interview at Swan Inn
✨Know the Venue
Before your interview, take some time to research The Swan. Familiarise yourself with its history, menu, and the vibe of the place. This will not only show your genuine interest but also help you connect your answers to the unique aspects of the pub.
✨Showcase Your Hospitality Skills
As a front of house team member, your ability to deliver amazing service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can bring that same energy to The Swan!
✨Emphasise Teamwork
This role is all about being part of a family. Be ready to discuss how you work well in a team, share ideas, and support your colleagues. Highlight any previous experiences where collaboration led to success, especially in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or how the team celebrates successes. This shows you’re engaged and eager to be part of their award-winning business.
