At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
- Company: Join the Coaching Inn Group, a top-rated hospitality company in beautiful locations.
- Benefits: Enjoy discounts on food and accommodation, plus a Tronc scheme for tips.
- Other info: Award-winning training and career development opportunities await you.
- Why this job: Be part of a passionate team delivering memorable experiences to guests.
- Qualifications: Energetic personality, teamwork skills, and a willingness to learn.
The predicted salary is between 20000 - 30000 £ per year.
Social network you want to login/join with:
- Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
- Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
- Reward?We have fantastic Hero of the month and Hero of the year schemes
- Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
- Something different?Annual stay for £1 offer
- Personal support?Employee assistance programme and wellbeing support
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.
To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
We are looking for a talented Receptionist to join our team.
Who are we looking for?
- Fun, bubbly and energetic people. Experience is not essential, but an eagerness to do well is.
- Working well in a team, but can also use your own initiative
- Comfortable using computers and different systems
- Able to proactively answer guests questions in person, on the telephone and via email
- Great time management and organisational skills
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
#J-18808-LjbffrReceptionist in Wells employer: Swan Hotel
At the Coaching Inn Group, we pride ourselves on fostering a vibrant work culture that champions work/life balance and flexibility. Our employees enjoy a range of benefits including generous discounts, an annual stay for just £1, and a supportive employee assistance programme, all while working in picturesque market towns that celebrate our rich history. With award-winning training and clear pathways for career development, we are committed to helping our team members unlock their potential and thrive in a rewarding hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Wells
✨Tip Number 1
Get to know the Coaching Inn Group! Research their values and mission, especially their focus on work/life balance and delivering hospitality from the heart. This will help you connect with them during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the hotel, so role-play common guest interactions with friends or family. This will boost your confidence and help you shine when it comes to answering questions in person or over the phone.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've managed time effectively or handled multiple tasks at once. This will demonstrate your ability to thrive in a bustling environment like theirs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Receptionist in Wells
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun and bubbly personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can bring joy to our guests.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight any relevant skills or experiences, even if they’re not directly related. Show us how your unique background can contribute to our mission of delivering Hospitality from the Heart.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team at the Coaching Inn Group!
How to prepare for a job interview at Swan Hotel
✨Show Your Personality
As a Receptionist, your bubbly and energetic personality is key! Make sure to let that shine through during the interview. Share stories that highlight your fun side and how you connect with guests, as this will resonate well with the Coaching Inn Group's mission of delivering Hospitality from the Heart.
✨Demonstrate Team Spirit
The Coaching Inn Group values teamwork, so be prepared to discuss your experiences working in a team. Think of examples where you collaborated effectively or supported your colleagues. This shows that you can contribute positively to their vibrant environment.
✨Be Ready for Scenarios
Expect situational questions about handling guest inquiries or managing busy periods. Prepare by thinking through how you would proactively answer questions or resolve issues. This will demonstrate your initiative and problem-solving skills, which are crucial for the role.
✨Know the Company Culture
Familiarise yourself with the Coaching Inn Group’s values and offerings, like their Tronc scheme and employee support programmes. Showing that you understand and appreciate their commitment to work/life balance and employee wellbeing will set you apart as a candidate who truly aligns with their ethos.
