Family contact Supervisor β Liverpool
Zero Hours Contract
Level 3 child-related qualifications such as NVQ Level 3 in Health and Social Care, Social Work, or an equivalent qualification
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor.
As part of our dynamic, child-focused team , you'll play a vital role in supporting and supervising family time between children and their birth families β both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing
Coordinating and supervising family contact sessions in a safe, supportive environment
Observing and recording sessions with accuracy and professionalism
Liaising with social workers and escalating any safeguarding concerns promptly
Transporting and escorting children and young people to and from contact sessions
Writing clear, factual reports within set timescales
Attending planning meetings, reviews, and training sessions
Following Swan Family's safeguarding policies at all times
What We're Looking For
We're seeking empathetic, reliable individuals who are:
Passionate about supporting children and families
Excellent communicators, able to remain calm and non-judgemental
Skilled in observation and confident in report writing
Able to manage challenging situations with sensitivity and professionalism
Essential:
NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
A fu...
Family Contact Supervisor in Liverpool employer: Swan Family Centres
Swan Family is an exceptional employer dedicated to making a positive impact in the lives of children and families. Located in Cardiff, our supportive work culture fosters compassion and teamwork, providing employees with meaningful opportunities for personal and professional growth. With flexible zero hours contracts and a focus on safeguarding, we empower our staff to create safe environments where family relationships can thrive.