Apply below after reading through all the details and supporting information regarding this job opportunity.
Family contact Supervisor - Cardiff
Zero Hours Contract
Are you passionate about making a meaningful difference in the lives of children and families?
Swan Family is looking for a compassionate and dependable Family Contact Supervisor to join our child-focused team at one of our two welcoming Cardiff Children and Family Contact Centres one in the East of Cardiff, and one in the West.
In this rewarding, hands-on role, you will support and supervise family time between children and their birth families, both within our centres and in the community. You will help create a safe, supportive environment in which positive family relationships can develop.
Key Responsibilities
- Coordinate and supervise family contact sessions in a safe, welcoming and supportive environment.
- Observe and accurately record interactions during contact sessions.
- Prepare clear, factual reports within agreed timescales.
- Liaise professionally with social workers and other relevant professionals.
- Recognise, report and escalate safeguarding concerns promptly.
- Transport or escort children and young people to and from contact sessions when required.
- Attend planning meetings, reviews and training relevant to the role.
- Follow Swan Family's safeguarding policies and procedures at all times.
About You
We are looking for an empathetic and reliable person who:
- Is passionate about supporting children, young people and families.
- Communicates clearly and can remain calm, professional and non-judgemental.
- Has strong observation and report-writing skills.
- Can manage challenging or sensitive situations with confidence and care. xgikmsk
- Understands the importance of confidentiality, professional boundaries and safeguarding.
Qualifications
You must hold a Level 3 qualification or higher related to children,
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