Contact Supervisor in Cardiff

Contact Supervisor in Cardiff

Cardiff Part-Time 26400 - 26400 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Supervise family contact sessions and support positive connections between children and their families.
  • Company: Join Swan Family, a passionate team dedicated to making a difference.
  • Benefits: Earn £12.71 per hour with flexible zero-hour contracts.
  • Other info: Dynamic role with opportunities for personal growth and development.
  • Why this job: Make a real impact in children's lives while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for supporting families.

The predicted salary is between 26400 - 26400 £ per year.

Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West.

As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.

What You'll Be Doing:

  • Coordinating and supervising family contact sessions in a safe, supportive environment
  • Observing and recording sessions with accuracy and professionalism
  • Liaising with social workers and escalating any safeguarding concerns promptly
  • Transporting and escorting children and young people to and from contact sessions
  • Writing clear, factual reports

Contact Supervisor in Cardiff employer: Swan family Centres

Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on employee development, we offer a supportive work culture that values collaboration and compassion, providing opportunities for growth within our Cardiff-based contact centres. Join us to be part of a dynamic team where your contributions truly matter, and enjoy the unique advantage of working in a role that fosters positive family connections in a welcoming community.

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Contact Details:

Swan family Centres Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Contact Supervisor in Cardiff

Tip Number 1

Network like a pro! Reach out to people in the field of family support and supervision. Attend local events or workshops where you can meet professionals who might have insider info on job openings.

Tip Number 2

Prepare for interviews by practising common questions related to child welfare and family dynamics. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Show your passion! When you get the chance to chat with potential employers, share your experiences and why you care about making a difference in children's lives. Authenticity goes a long way!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Contact Supervisor in Cardiff

Supervision Skills
Child-Focused Approach
Observation Skills
Record Keeping
Communication Skills
Liaison with Social Workers
Safeguarding Awareness

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting children and families, so share any relevant experiences or motivations that drive you.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without unnecessary fluff. This helps us see your qualifications quickly!

Tailor Your Application:Make sure to customise your application for the Family Contact Supervisor role. Use keywords from the job description and relate your experiences directly to the responsibilities mentioned. This shows us you’ve done your homework!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Swan family Centres

Know Your Role

Make sure you understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the key tasks, like coordinating family contact sessions and liaising with social workers. This will help you answer questions confidently and show your genuine interest in the role.

Show Your Passion

This job is all about making a difference in children's lives. Be prepared to share personal experiences or motivations that drive your passion for supporting families. Authenticity goes a long way in interviews, so let your enthusiasm shine through!

Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, especially around safeguarding and supervision. Think of examples from your past experiences where you successfully managed similar challenges. This will demonstrate your problem-solving skills and readiness for the role.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow within the organisation.