Contact Supervisor in Waterlooville

Contact Supervisor in Waterlooville

Waterlooville Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
S

At a Glance

  • Tasks: Supervise family contact sessions, ensuring a safe and supportive environment for children and families.
  • Company: Join Swan Family, a passionate team dedicated to making a difference in children's lives.
  • Benefits: Ongoing training, professional development, and a chance to impact families positively.
  • Other info: Dynamic team environment with opportunities for personal and professional growth.
  • Why this job: Be part of a rewarding role that helps build safer family connections every day.
  • Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.

The predicted salary is between 30000 - 40000 Β£ per year.

Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.

What You'll Be Doing:

  • Coordinating and supervising family contact sessions in a safe, supportive environment
  • Observing and recording sessions with accuracy and professionalism
  • Liaising with social workers and escalating any safeguarding concerns promptly
  • Transporting and escorting children and young people to and from contact sessions
  • Writing clear, factual reports within set timescales
  • Attending planning meetings, reviews, and training sessions
  • Following Swan Family's safeguarding policies at all times

What We're Looking For:

  • Empathetic, reliable individuals who are passionate about supporting children and families
  • Excellent communicators, able to remain calm and non-judgemental
  • Skilled in observation and confident in report writing
  • Able to manage challenging situations with sensitivity and professionalism

Essential:

  • NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
  • A valid DBS check for working with children and adults (we can help you apply if needed)

Desirable:

  • A full UK driving licence and access to your own car

Why Join Swan Family?

At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.

How to Apply:

If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!

Application Questions:

  • Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
  • Do you have a current DBS on the update service?
  • Do you drive and have access to your own car?

Work Location: In person

Job Types: Zero Hours Contract

Benefits: Company pension

S

Contact Details:

Swan Family Centres Limited Recruitment Team

We think you need these skills to ace Contact Supervisor in Waterlooville

Communication Skills
Problem-Solving Skills
Compassion
Flexibility
Organizational Skills
Teamwork
Adaptability