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- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference.
- Benefits: Ongoing training, professional development, and a company pension.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact in children's lives while working in a supportive environment.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.
The predicted salary is between 24000 - 30000 £ per year.
Family Contact Supervisor Cardiff Maternity Cover 21 hours a week Wednesday 1.00pm - 6.00pm No break Thursday 9.00am - 6.00pm 1 hour lunch Friday 9.00am - 6.00pm 1 hour lunch
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West.
As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
Work Location: In person
Benefits: Company pension
Contact Supervisor Maternity Cover in Wales employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Supervisor Maternity Cover in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare sector and let them know you're on the hunt for a Family Contact Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to child supervision and safeguarding. We recommend role-playing with a friend to get comfortable discussing your experiences and how they relate to the job at Swan Family.
✨Tip Number 3
Show your passion during interviews! Share specific examples of how you've made a difference in children's lives or supported families in challenging situations. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Swan Family team!
We think you need these skills to ace Contact Supervisor Maternity Cover in Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in their lives!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate straightforwardness, especially when it comes to your experience and qualifications.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Family Contact Supervisor role by highlighting relevant experiences and skills that match what we’re looking for. Show us why you’re the perfect fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and doesn’t get lost in the shuffle!
How to prepare for a job interview at Swan Family Centres Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks, like coordinating family contact sessions and writing reports.
✨Show Your Passion for Supporting Families
During the interview, express your genuine passion for making a difference in the lives of children and families. Share specific examples from your past experiences that demonstrate your commitment to supporting families and your ability to handle challenging situations with empathy.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage sensitive situations. Think of examples where you've had to remain calm and non-judgemental, and be ready to discuss how you would handle various challenges that may arise in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, training opportunities, and the company’s approach to safeguarding. This shows your interest in the role and helps you gauge if the environment is the right fit for you.