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- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference in children's lives.
- Benefits: Enjoy ongoing training, professional development, and a supportive work environment.
- Other info: Full-time role with opportunities for personal growth and meaningful work.
- Why this job: Make a real impact every day while helping families build safer connections.
- Qualifications: NVQ Level 3 in Childcare or equivalent; strong communication and observation skills required.
The predicted salary is between 24000 - 30000 £ per year.
Cardiff
Full Time - Permanent 40 hours a week Monday - Friday 09:00 - 18:00 - 1 hour unpaid lunch
Level 3 child-related qualifications such as NVQ Level 3 in Health and Social Care, Social Work, or an equivalent qualification.
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
- Do you have a current DBS on the update service?
- Do you drive and have access to your own car?
Work Location: In person
Job Types: Part-time, Permanent
Benefits: Company pension
Work Location: In person
Family contact Supervisor in Telford employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family contact Supervisor in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to family support. We recommend role-playing with a friend or family member to build your confidence and get comfortable discussing your experiences.
✨Tip Number 3
Show your passion during interviews! Share specific examples of how you've made a difference in children's lives or supported families in challenging situations. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Family contact Supervisor in Telford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in their lives!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate well-structured applications that highlight your relevant experience and qualifications.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Family Contact Supervisor role by mentioning specific skills and experiences that match what we’re looking for. This shows us you’ve done your homework!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application reflects your professionalism and attention to detail, which is super important in this role!
How to prepare for a job interview at Swan Family Centres Limited
✨Know Your Stuff
Make sure you’re familiar with the role of a Family Contact Supervisor. Brush up on your knowledge about child safeguarding policies and the importance of family connections. This will show that you’re not just passionate but also well-informed.
✨Show Your Empathy
During the interview, demonstrate your ability to connect with children and families. Share examples from your past experiences where you’ve made a positive impact. This will highlight your suitability for the role and your genuine passion for helping others.
✨Be Ready for Scenarios
Prepare for situational questions that may arise during the interview. Think about how you would handle challenging situations with sensitivity and professionalism. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or specific challenges they face. This shows your interest in the role and helps you gauge if it’s the right fit for you.