At a Glance
- Tasks: Support and supervise family time, ensuring positive experiences for children and families.
- Company: Join Swan Family, a compassionate team dedicated to making a difference.
- Benefits: Competitive pay, company pension, and opportunities for professional growth.
- Other info: Flexible hours with a focus on personal and professional development.
- Why this job: Make a real impact in children's lives while working in a supportive environment.
- Qualifications: NVQ Level 3 in Children and Young Peoples Workforce or related field required.
The predicted salary is between 27000 - 29000 £ per year.
Join Our Team as a Family Contact Supervisor in Croydon.
Are you passionate about making a real difference in children's lives? An exciting opportunity has opened up at Swan Family for caring, motivated, and child-focused individuals to join our friendly and supportive team as Family Contact Supervisor at Croydon children's centre. You'll be part of a dynamic, compassionate team delivering a vital service that helps families build and maintain positive relationships in a safe, nurturing environment.
What You'll Do
- Support and supervise family time between children and their birth families, both in our centres and out in the community.
- Observe and record sessions in a sensitive and factual way, ensuring that every child's experience is positive and safe.
- Liaise with social workers and professionals, sharing observations and raising any concerns when needed.
- Transport and accompany children and young people safely to and from contact sessions.
- Promote safeguarding at all times, following Swan Family's policies and procedures.
- Attend meetings and training, ensuring you're always growing in your role.
You'll be joining a creative, supportive, and child-centred team that takes pride in providing excellent care and being a positive force in each child's life.
What We're Looking For
- Empathetic, calm, and non-judgemental in your approach.
- A great communicator, able to build trust with children, families, and professionals.
- Reliable and organised, with a genuine passion for supporting families and helping children thrive.
Essential Requirements:
- NVQ Level 3 (or equivalent) in Children and Young People's Workforce or a related field.
- An up-to-date DBS for working with children and adults (we can help with this if needed).
Desirable:
- A full driving licence and access to a car (helpful but not essential).
Why Join Swan Family?
At Swan Family, we believe every child deserves to feel safe, valued, and supported. You'll be part of a warm, inclusive environment where your contribution truly matters, and your professional development is encouraged every step of the way.
If you're ready to make a positive impact and be part of a team that's changing lives, we'd love to hear from you! Apply today and help us create brighter futures for families across Croydon.
Contact Supervisor in Surrey employer: Swan Family Centres Limited
Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on professional development and a supportive work culture, employees are empowered to grow within a dynamic team that values creativity and compassion. Located in Cardiff, our welcoming Children and Family Contact Centres offer a unique opportunity to engage in rewarding work while contributing to positive family connections in the community.
Contact Details:
Swan Family Centres Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contact Supervisor in Surrey
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Swan Family or in the child welfare sector. A personal connection can often get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Swan Family's values and mission. Show us that you’re not just passionate about the role but also align with our commitment to making a difference in children's lives.
✨Tip Number 3
Practice your communication skills! As a Family Contact Supervisor, you'll need to build trust with families and professionals. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Contact Supervisor in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Family Contact Supervisor. We want to see your passion for supporting families and children shine through!
Showcase Your Communication Skills:As a Family Contact Supervisor, being a great communicator is key. Use your application to demonstrate how you've built trust with children and families in the past. Share specific examples that reflect your empathetic and non-judgemental approach.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team at Swan Family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Let’s get started on this journey together!
How to prepare for a job interview at Swan Family Centres Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the job description and think about how your skills and experiences align with what Swan Family is looking for.
✨Showcase Your Empathy
Since this role involves working closely with children and families, be prepared to discuss your empathetic approach. Share specific examples from your past experiences where you've demonstrated compassion and understanding in challenging situations.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice clear and concise responses. Think about how you can build trust with children and families, and be ready to explain your strategies for effective communication with both children and professionals.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the role and the organisation. For example, you might ask about the training opportunities available or how the team supports each other in their roles.
