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- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference in children's lives.
- Benefits: Enjoy ongoing training, professional development, and a supportive work environment.
- Other info: Full-time role with opportunities for personal growth and development.
- Why this job: Make a real impact every day by helping families build safer connections.
- Qualifications: NVQ Level 3 in Childcare or equivalent, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Cardiff
Full Time - Permanent
40 hours a week Monday - Friday 09:00 - 18:00 - 1 hour unpaid lunch
Level 3 child-related qualifications such as NVQ Level 3 in Health and Social Care, Social Work, or an equivalent qualification
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
- Do you have a current DBS on the update service?
- Do you drive and have access to your own car?
Work Location: In person
Job Types: Part-time, Permanent
Benefits: Company pension
Work Location: In person
Family contact Supervisor in Stevenage employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family contact Supervisor in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the child care sector, attend local events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support and safeguarding. We recommend role-playing with a friend to build your confidence and ensure you can articulate your passion for helping families effectively.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work with children and families to the interview. Whether it’s reports you've written or situations you've handled, demonstrating your experience can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate individuals who want to make a difference in children's lives.
We think you need these skills to ace Family contact Supervisor in Stevenage
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in their lives!
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon. We appreciate professionalism, so keep it tidy and organised!
Highlight Relevant Experience: Don’t forget to mention any relevant qualifications or experience you have, especially those related to child care or social work. We’re looking for individuals who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Swan Family Centres Limited
✨Know Your Stuff
Make sure you’re familiar with the role of a Family Contact Supervisor. Brush up on your knowledge about child safeguarding policies and the importance of family connections. This will show that you’re genuinely interested and prepared for the responsibilities.
✨Show Your Passion
During the interview, let your passion for supporting children and families shine through. Share personal experiences or stories that highlight your commitment to making a difference. This will help you connect with the interviewers on a deeper level.
✨Practice Your Communication Skills
As excellent communication is key for this role, practice articulating your thoughts clearly and calmly. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and experiences.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how they measure success in the role. It shows you’re engaged and eager to learn more about the company.