At a Glance
- Tasks: Supervise family contact sessions and support positive relationships between children and their families.
- Company: Join Swan Family, a compassionate team dedicated to making a difference in children's lives.
- Benefits: Enjoy a funded DBS check, increasing holiday entitlement, and wellbeing support for you and your family.
- Other info: Flexible hours with opportunities for ongoing training and professional development.
- Why this job: Make a real impact on families while developing your skills in a supportive environment.
- Qualifications: Level 3 qualification in child-related fields is required; empathy and communication skills are essential.
The predicted salary is between 20250 - 24750 £ per year.
Expected end date is 24th June 2027. 21 hours Wednesday - 13.00 - 18:00 Thursday & Friday 09:00 - 18:00. This is a fixed-term contract to provide maternity cover for a Cardiff Contact Supervisor who is currently on maternity leave. Are you passionate about making a meaningful difference in the lives of children and families? Swan Family is looking for a compassionate and dependable Family Contact Supervisor to join our child-focused team at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff, and one in the West.
In this rewarding, hands-on role, you will support and supervise family time between children and their birth families, both within our centres and in the community. You will help create a safe, supportive environment in which positive family relationships can develop.
Key Responsibilities
- Coordinate and supervise family contact sessions in a safe, welcoming and supportive environment.
- Observe and accurately record interactions during contact sessions.
- Prepare clear, factual reports within agreed timescales.
- Liaise professionally with social workers and other relevant professionals.
- Recognise, report and escalate safeguarding concerns promptly.
- Transport or escort children and young people to and from contact sessions when required.
- Attend planning meetings, reviews and training relevant to the role.
- Follow Swan Family's safeguarding policies and procedures at all times.
About You
We are looking for an empathetic and reliable person who:
- Is passionate about supporting children, young people and families.
- Communicates clearly and can remain calm, professional and non-judgemental.
- Has strong observation and report-writing skills.
- Can manage challenging or sensitive situations with confidence and care.
- Understands the importance of confidentiality, professional boundaries and safeguarding.
Qualifications
You must hold a Level 3 qualification or higher related to children, young people, families, health or social care. Relevant qualifications may include, but are not limited to:
- Level 3 Diploma or NVQ in Children and Young Peoples Workforce
- Level 3 qualification in Childcare or Early Years
- NVQ Level 3 in Health and Social Care
- Level 3 qualification in Supporting Teaching and Learning
- Level 3 qualification in Youth Work
- A relevant qualification in Social Work or Psychology
- A relevant foundation degree or degree
- Another equivalent child-, family- or care-related qualification
Equivalent qualifications will be considered based on their relevance to the role and experience.
Additional Requirements
An Enhanced DBS check covering work with children and adults will be required before employment begins. You do not need to have an existing DBS certificate or be registered with the Update Service, as Swan Family will arrange and pay for the required check. A full UK driving licence and access to a car is essential for this position.
Benefits
As part of Swan Family, you will receive:
- A fully funded Enhanced DBS check (permanent)
- Holiday entitlement that increases with length of service (permanent)
- Eligibility for a Blue Light Card with a small fee payable by yourself
- Wellbeing support for you, your spouse or partner, and eligible children aged 1-24 who are in full-time education, including:
- Access to a 24/7 confidential Employee Assistance Programme support line
- Wellbeing and Wisdom apps offering physical and emotional health resources, health plans, videos and other support
- Up to six counselling sessions per event
- Ongoing training and professional development
- Support from an experienced, creative and child-focused team
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You will join a supportive team committed to safeguarding children, strengthening family relationships and being excellent corporate parents. This is an opportunity to make a genuine difference every day while developing your knowledge and experience in a specialist family-support setting.
How to Apply
If you meet the qualification requirements and share our commitment to supporting children and families, we would be pleased to receive your application.
Contact Supervisor Maternity Cover in Rumney employer: Swan Family Centres Limited
Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on professional development and a supportive work culture, employees are empowered to grow within a dynamic team that values creativity and compassion. Located in Cardiff, our welcoming Children and Family Contact Centres offer a unique opportunity to engage in rewarding work while contributing to positive family connections in the community.
Contact Details:
Swan Family Centres Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contact Supervisor Maternity Cover in Rumney
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Swan Family Centres Limited, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Contact Supervisor Maternity Cover in Rumney
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Swan Family Centres Limited. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Swan Family Centres Limited. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Swan Family Centres Limited
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Swan Family Centres Limited.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Contact Supervisor Maternity Cover role at Swan Family Centres Limited, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Swan Family Centres Limited that you can think critically and act effectively under pressure.
