At a Glance
- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a dynamic team dedicated to making a difference.
- Benefits: Flexible zero hours contract, ongoing training, and a supportive work environment.
- Other info: Opportunity for permanent position based on performance and business needs.
- Why this job: Make a real impact in children's lives while developing your skills.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.
The predicted salary is between 11.7 - 14.3 £ per hour.
Family Contact Supervisor - Cardiff
Zero Hours Contract - Mainly Weekdays 3-6pm and weekends
This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.
Qualifications:
- NVQ Level 3 Health and Social Care
- Social Work
- Early Years Care and Education
- BTEC Level 3 Health and Social Care
- Children and Young Peoples Workforce Apprenticeship Level 3
- Childrens Care, Learning and Development
- CACHE Level 3 Children and Young Peoples Workforce
- Specialist support for Teaching and Learning in schools
- Teaching Assistant
- Pearson Edexcel Level 3 Health and Social Care
- Degrees (BA, MSC) in Childhood and Youth Studies, Social Work, Social Care, Social Studies, Social Work and Welfare Studies, Family Wellbeing, Psychology, Counselling, Social Care and Criminology, Social Welfare and Community Education, Early Years Education, Education and Professional Studies
- Working with Children and Families
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
- Do you have a current DBS on the update service?
- Do you drive and have access to your own car?
Work Location: In person
Job Types: Zero Hours Contract
Benefits: Company pension
Contact Supervsior in Newport employer: Swan Family Centres Limited
Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on professional development and a supportive work culture, employees are empowered to grow within a dynamic team that values creativity and compassion. Located in Cardiff, our welcoming Children and Family Contact Centres offer a unique opportunity to engage in rewarding work while contributing to positive family connections in the community.
Contact Details:
Swan Family Centres Limited Recruitment Team
