Job Description
Family contact Supervisor Horley
Zero Hours Contract
Qualifications
NVQ Level 3
Heath and Social Care
Social Work
Early Years Care and Education
BTEC Level 3
Heath and Social Care
Children and young Peoples Workforce
Apprenticeship Level 3
Childrens Care, Learning and Development
CACHE Level 3
Children and Young Peoples workforce
Specialist support for Teaching and Learning in schools
Teaching Assisant
Pearson Edexcel Level 3
Heath and Social care
Degrees (BA, MSC)
Chilhood and Youth Studies
Social Work
Social Care
Social Studies
Social Work and Welfare Studies
Family Wellbeing
Psychology
Counselling
Social Care and Criminology
Social Welfare and Community
Education
Early Years Education
Education and Professional Studies
Working with Children and Families
PGE
Are you passionate about making a real difference in the lives of children and families?
An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor.
As part of our dynamic, child-focused team, youll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day youll be helping to build safer, more positive family connections.
What Youll Be Doing
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Familys safeguarding policies at all times
What Were Looking For
Were seeking empathetic, reliable individuals who are:
- Passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. Youll join a supportive, creative team with a strong commitment to being excellent corporate parents. Well provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply
If you meet the essential requirements and share our passion for helping families, wed love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
- Do you have a current DBS on the update service?
- Do you drive and have access to your own car?
Work Location: In person
Job Types: Zero Hours Contract
Benefits:
- Company pension
Work Location: In person
Supervisor - Full and Part Time in Horley employer: Swan Family Centres Limited
Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on professional development and a supportive work culture, employees are empowered to grow within a dynamic team that values creativity and compassion. Located in Cardiff, our welcoming Children and Family Contact Centres offer a unique opportunity to engage in rewarding work while contributing to positive family connections in the community.
Contact Details:
Swan Family Centres Limited Recruitment Team
