Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference in children's lives.
- Benefits: Ongoing training, professional development, and a company pension.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Make a real impact every day while supporting families in a rewarding role.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.
The predicted salary is between 24000 - 30000 £ per year.
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families, both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
Work Location: In person
Benefits: Company pension
Contact Supervisor Maternity Cover in Glasgow employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Supervisor Maternity Cover in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to family support. Role-play with a friend or family member to build your confidence and get comfortable discussing your passion for helping children and families.
✨Tip Number 3
Showcase your skills! Bring along examples of your report writing or any relevant documentation to interviews. This will demonstrate your professionalism and attention to detail, which are key in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Swan Family and making a difference.
We think you need these skills to ace Contact Supervisor Maternity Cover in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in their lives!
Be Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Highlight Relevant Experience: Don’t forget to mention any relevant experience you have, especially in supervising or working with children and families. We love to see how your background aligns with what we do at Swan Family.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Swan Family Centres Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
Since this role is all about supporting children and families, be prepared to discuss your experiences that demonstrate empathy and understanding. Think of specific examples where you've successfully managed sensitive situations or helped someone in need. This will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responding to questions like, 'How would you manage a difficult family interaction?' This will show that you can think on your feet and remain calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the organisation's approach to safeguarding, or ongoing training opportunities. This not only shows your interest but also helps you gauge if the company culture aligns with your values.