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- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference.
- Benefits: Competitive pay, ongoing training, and a supportive work environment.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a real impact in children's lives while developing your skills.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families, both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
- Do you have a current DBS on the update service?
- Do you drive and have access to your own car?
Work Location: In person
Job Types: Part-time, Permanent
Benefits: Company pension
Contact Supervisor in Edinburgh employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Supervisor in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to family support. Role-play with a friend or family member to build your confidence and get comfortable discussing your passion for helping children and families.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or experiences that highlight your ability to manage challenging situations and communicate effectively. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Contact Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Passion: Make sure to express your genuine passion for supporting children and families in your application. We want to see that you care about making a difference, so share any relevant experiences or motivations that drive you.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate professionalism, so make sure your reports and responses are well-structured and easy to read.
Highlight Relevant Experience: Don’t forget to showcase any relevant experience you have, especially in supervising or working with children and families. We love to see how your background aligns with the role, so be specific about your skills and achievements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily track your progress. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Swan Family Centres Limited
✨Know Your Role
Make sure you understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the job description and think about how your skills align with the tasks, like coordinating family contact sessions and writing reports.
✨Show Your Passion
During the interview, express your genuine passion for supporting children and families. Share personal experiences or examples that highlight your empathy and commitment to making a difference in their lives.
✨Prepare for Scenarios
Think about potential challenging situations you might face in this role, such as managing difficult behaviours during contact sessions. Be ready to discuss how you would handle these scenarios with sensitivity and professionalism.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about Swan Family's approach to safeguarding and support for staff. This shows your interest in the organisation and helps you gauge if it’s the right fit for you.