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- Tasks: Support and supervise family time, ensuring positive experiences for children and families.
- Company: Join Swan Family, a compassionate team dedicated to making a difference.
- Benefits: Competitive pay, company pension, and a supportive work environment.
- Why this job: Make a real impact in children's lives while growing your skills.
- Qualifications: NVQ Level 3 in Children and Young Peoples Workforce or related field.
- Other info: Flexible hours with opportunities for professional development.
The predicted salary is between 13 - 14 £ per hour.
Pay: £13.85 per hour
Location: Croydon
Hours: Zero hour contract
Organisation: Swan Family
Are you passionate about making a real difference in children's lives? An exciting opportunity has opened up at Swan Family for caring, motivated, and child-focused individuals to join our friendly and supportive team as Family Contact Supervisor at Croydon children's centre. You'll be part of a dynamic, compassionate team delivering a vital service that helps families build and maintain positive relationships in a safe, nurturing environment.
What You'll Do
- Support and supervise family time between children and their birth families, both in our centres and out in the community.
- Observe and record sessions in a sensitive and factual way, ensuring that every child's experience is positive and safe.
- Liaise with social workers and professionals, sharing observations and raising any concerns when needed.
- Transport and accompany children and young people safely to and from contact sessions.
- Promote safeguarding at all times, following Swan Family's policies and procedures.
- Attend meetings and training, ensuring you're always growing in your role.
You'll be joining a creative, supportive, and child-centred team that takes pride in providing excellent care and being a positive force in each child's life.
What We're Looking For
- Empathetic, calm, and non-judgemental in your approach.
- A great communicator, able to build trust with children, families, and professionals.
- Reliable and organised, with a genuine passion for supporting families and helping children thrive.
Essential Requirements:
- NVQ Level 3 (or equivalent) in Children and Young People's Workforce or a related field.
- An up-to-date DBS for working with children and adults (we can help with this if needed).
Desirable:
- A full driving licence and access to a car (helpful but not essential).
Why Join Swan Family?
At Swan Family, we believe every child deserves to feel safe, valued, and supported. You'll be part of a warm, inclusive environment where your contribution truly matters, and your professional development is encouraged every step of the way.
If you're ready to make a positive impact and be part of a team that's changing lives, we'd love to hear from you! Apply today and help us create brighter futures for families across Croydon.
Job Types: Part-time, Zero hours contract
Benefits: Company pension, Referral programme
Work Location: In person
Locations
Contact Supervisor in Croydon, Surrey employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Supervisor in Croydon, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings at Swan Family or similar organisations.
✨Tip Number 2
Prepare for interviews by practising common questions related to child supervision and family support. Think about your experiences and how they align with what Swan Family is looking for. Confidence is key!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for working with children and families shine through. Share stories that highlight your empathy and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Swan Family team.
We think you need these skills to ace Contact Supervisor in Croydon, Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Family Contact Supervisor. We want to see your passion for supporting families and children shine through!
Showcase Your Communication Skills: As a Family Contact Supervisor, communication is key! Use your written application to demonstrate your ability to connect with others. Share examples of how you've built trust and rapport in previous roles.
Be Genuine and Reflective: We love authenticity! Don’t be afraid to share your personal motivations for wanting to work with children and families. Reflect on your experiences and how they’ve shaped your approach to this important work.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Swan Family Centres Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the key tasks like supervising family time and promoting safeguarding. This will help you demonstrate your genuine interest and readiness for the role.
✨Showcase Your Empathy
Since this role requires a calm and non-judgemental approach, think of examples from your past experiences where you've shown empathy and understanding. Be ready to discuss how you would handle sensitive situations with children and families, as this will highlight your suitability for the position.
✨Communicate Effectively
As a great communicator, you’ll need to build trust with children, families, and professionals. Prepare to share specific instances where your communication skills made a difference. Practising active listening and clear articulation during the interview will also showcase your ability to connect with others.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how Swan Family supports its staff. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.