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- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference in children's lives.
- Benefits: Ongoing training, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and meaningful contributions.
- Why this job: Make a real impact every day while helping families build safer connections.
- Qualifications: NVQ Level 3 in Childcare or equivalent, with a valid DBS check.
The predicted salary is between 30000 - 40000 £ per year.
Full Time - Permanent
40 hours a week
Monday - Friday 09:00 - 18:00 - 1 hour unpaid lunch
Level 3 child-related qualifications such as NVQ Level 3 in Health and Social Care, Social Work, or an equivalent qualification
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres - one in the East of Cardiff and one in the West. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families - both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Family contact Supervisor in Cardiff employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family contact Supervisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to family contact supervision. Role-play with a friend or family member to build your confidence and get comfortable discussing your experience and qualifications.
✨Tip Number 3
Show your passion during interviews! Share specific examples of how you've made a difference in children's lives or supported families in challenging situations. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Family contact Supervisor in Cardiff
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for supporting children and families in your application. We want to see that you genuinely care about making a difference, so share any relevant experiences or motivations that drive you.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate professionalism, so make sure your writing is free from errors and flows well.
Highlight Relevant Qualifications: Don’t forget to mention your Level 3 qualification or any equivalent qualifications. We’re looking for candidates who meet our essential requirements, so make this information easy to find in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at Swan Family Centres Limited
✨Know Your Stuff
Make sure you’re familiar with the role of a Family Contact Supervisor. Brush up on child safeguarding policies and the importance of family connections. Being able to discuss these topics confidently will show your passion and understanding of the job.
✨Showcase Your Empathy
During the interview, share examples of how you've supported children and families in the past. Highlight your ability to remain calm and non-judgemental in challenging situations. This will demonstrate that you have the right mindset for the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing difficult behaviours or reporting concerns. Think through potential scenarios beforehand and be ready to explain your thought process and actions clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.