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- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference in children's lives.
- Benefits: Enjoy a company pension, ongoing training, and the chance to make a real impact.
- Why this job: Be part of a rewarding role that helps build safer family connections every day.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.
- Other info: Flexible hours with a supportive team environment focused on professional development.
The predicted salary is between 24000 - 30000 £ per year.
Family Contact Supervisor Cardiff Maternity Cover 21 hours a week:
- Wednesday 1.00pm - 6.00pm (No break)
- Thursday 9.00am - 6.00pm (1 hour lunch)
- Friday 9.00am - 6.00pm (1 hour lunch)
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
Work Location: In person
Benefits: Company pension
Locations
Contact Supervisor Maternity Cover in Cardiff, Wales employer: Swan Family Centres Limited
Contact Detail:
Swan Family Centres Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Supervisor Maternity Cover in Cardiff, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support and safeguarding. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion during interviews! Share specific examples of how you've made a difference in children's lives or supported families in challenging situations. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Contact Supervisor Maternity Cover in Cardiff, Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in their lives!
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon so we can easily understand your experience and skills.
Highlight Relevant Experience: Don’t forget to mention any relevant experience you have, especially in supervising or working with children and families. We love to see how your background aligns with what we do at Swan Family.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Swan Family Centres Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Family Contact Supervisor. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Empathy
Since this role is all about supporting children and families, be prepared to discuss your experiences that demonstrate empathy and understanding. Think of specific examples where you've made a positive impact in similar situations, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Practice responding to questions like how you would manage a difficult family interaction or how you would ensure a safe environment during contact sessions. This will showcase your problem-solving skills and professionalism.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the company’s approach to safeguarding. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.