At a Glance
- Tasks: Supervise family contact sessions, ensuring a safe and supportive environment for children and families.
- Company: Join Swan Family, a dynamic team dedicated to making a difference in children's lives.
- Benefits: Ongoing training, professional development, and a chance to impact families positively.
- Other info: Flexible zero hours contract with potential for permanent position.
- Why this job: Make a real difference every day by supporting children and their families.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or related field required.
The predicted salary is between 11.7 - 14.3 £ per hour.
Family Contact Supervisor - Cardiff
Zero Hours Contract - Mainly Weekdays 3-6pm and weekends
Contract: This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.
Qualifications
- NVQ Level 3 Health and Social Care
- Social Work
- Early Years Care and Education
- BTEC Level 3 Health and Social Care
- Children and Young Peoples Workforce Apprenticeship Level 3
- Childrens Care, Learning and Development
- CACHE Level 3 Children and Young Peoples Workforce
- Specialist support for Teaching and Learning in schools
- Teaching Assistant
- Pearson Edexcel Level 3 Health and Social Care
- Degrees (BA, MSC) in Childhood and Youth Studies, Social Work, Social Care, Social Studies, Social Work and Welfare Studies, Family Wellbeing, Psychology, Counselling, Social Care and Criminology, Social Welfare and Community Education, Early Years Education, Education and Professional Studies
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For
We're seeking empathetic, reliable individuals who are:
- Passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children & Young Peoples Workforce?
- Do you have a current DBS on the update service?
- Do you drive and have access to your own car?
Work Location: In person
Job Types: Zero Hours Contract
Benefits: Company pension
Contact Supervsior in Aberdeen employer: Swan Family Centres Limited
Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on professional development and a supportive work culture, employees are empowered to grow within a dynamic team that values creativity and compassion. Located in Cardiff, our welcoming Children and Family Contact Centres offer a unique opportunity to engage in rewarding work while contributing to positive family connections in the community.
Contact Details:
Swan Family Centres Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contact Supervsior in Aberdeen
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Swan Family Centres Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Swan Family Centres Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Swan Family Centres Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Swan Family Centres Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Contact Supervsior in Aberdeen
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Swan Family Centres Limited:Before hitting send, make sure to tailor your application specifically to Swan Family Centres Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Swan Family Centres Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
