Family Contact Supervisor

Family Contact Supervisor

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Supervise family contact sessions and support positive connections between children and their families.
  • Company: Join Swan Family, a dynamic team dedicated to making a difference.
  • Benefits: Ongoing training, professional development, and the chance to impact lives daily.
  • Other info: Flexible zero hours contract with opportunities for growth and development.
  • Why this job: Make a real difference in children's lives while working in a supportive environment.
  • Qualifications: NVQ Level 3 in Health and Social Care or equivalent; empathy and communication skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.

What You'll Be Doing:

  • Coordinating and supervising family contact sessions in a safe, supportive environment
  • Observing and recording sessions with accuracy and professionalism
  • Liaising with social workers and escalating any safeguarding concerns promptly
  • Transporting and escorting children and young people to and from contact sessions
  • Writing clear, factual reports within set timescales
  • Attending planning meetings, reviews, and training sessions
  • Following Swan Family's safeguarding policies at all times

What We're Looking For:

  • Empathetic, reliable individuals who are passionate about supporting children and families
  • Excellent communicators, able to remain calm and non-judgemental
  • Skilled in observation and confident in report writing
  • Able to manage challenging situations with sensitivity and professionalism

Essential:

  • NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
  • A valid DBS check for working with children and adults (we can help you apply if needed)

Desirable:

  • A full UK driving licence and access to your own car

Why Join Swan Family?

At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.

How to Apply:

If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!

Family Contact Supervisor employer: Swan Family Centres Limited

Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. Located in Liverpool, we offer a supportive and creative work environment where you can grow professionally through ongoing training and development opportunities. Join our passionate team and be part of a rewarding journey that prioritises positive family connections and corporate parenting.

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Contact Details:

Swan Family Centres Limited Recruitment Team

We think you need these skills to ace Family Contact Supervisor

Communication Skills
Problem-Solving Skills
Flexibility
Team Collaboration
Compassion
Time Management
Organizational Skills