At a Glance
- Tasks: Supervise family contact sessions and support positive family connections.
- Company: Join Swan Family, a dynamic team dedicated to child welfare.
- Benefits: Ongoing training, professional development, and a company pension.
- Other info: Empathetic individuals with strong communication skills will thrive here.
- Why this job: Make a real difference in the lives of children and families every day.
- Qualifications: NVQ Level 3 in Children and Young People Workforce or equivalent required.
The predicted salary is between 31500 - 38500 £ per year.
Family Contact Supervisor - Cardiff
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Expected end date is 24th June 2027.
21 hours: Wednesday - 13:00 - 18:00, Thursday, Friday 09:00 - 18:00. This is a fixed-term contract to provide maternity cover for a Cardiff Contact Supervisor who is currently on maternity leave.
Qualifications:
- NVQ Level 3 Health and Social Care
- Social Work
- Early Years Care and Education
- BTEC Level 3 Health and Social Care
- Children and Young Peoples Workforce Apprenticeship Level 3
- Childrens Care, Learning and Development
- CACHE Level 3 Children and Young Peoples Workforce
- Specialist Support for Teaching and Learning in Schools
- Teaching Assistant
- Pearson Edexcel Level 3 Health and Social Care
- Degrees (BA, MSc) in Childhood and Youth Studies, Social Work, Social Care, Social Studies, Social Work and Welfare Studies, Family Wellbeing, Psychology, Counselling, Social Care and Criminology, Social Welfare and Community Education, Early Years Education, Education and Professional Studies
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor. As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Application Questions:
- Do you hold a Level 3 qualification (or equivalent) in Childcare or Children Young Peoples Workforce?
- Do you have a current DBS on the update service?
Work Location: In person
Job Types: Maternity Cover
Benefits: Company pension
Contact Supervisor Maternity Cover in Cardiff employer: Swan Family Centres Limited
As a Children's Centre Deputy Manager in Sefton, you will be part of a dedicated team that prioritises the well-being and development of children. Our organisation fosters a supportive work culture, offering opportunities for professional growth and development, alongside competitive benefits. Join us to make a meaningful impact in the community while enjoying a fulfilling career in a vibrant location.
Contact Details:
Swan Family Centres Limited Recruitment Team
