At a Glance
- Tasks: Supervise family contact sessions and support positive connections between children and their families.
- Company: Join Swan Family, a passionate team dedicated to making a difference.
- Benefits: Ongoing training, professional development, and the chance to impact lives daily.
- Other info: Part-time role with potential for permanent position; flexible hours.
- Why this job: Make a real difference in children's lives while working in a supportive environment.
- Qualifications: NVQ Level 3 in Childcare or equivalent; empathy and communication skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance. 15 hours a week Monday - Friday 3.00pm - 6.00pm.
Level 3 child-related qualifications such as NVQ Level 3 in Health and Social Care, Social Work, or an equivalent qualification.
Are you passionate about making a real difference in the lives of children and families? An exciting opportunity has arisen to join Swan Family as a Family Contact Supervisor at one of our two welcoming Cardiff Children and Family Contact Centres, one in the East of Cardiff and one in the West.
As part of our dynamic, child-focused team, you'll play a vital role in supporting and supervising family time between children and their birth families both in our centres and out in the community. This is a rewarding, hands-on role where every day you'll be helping to build safer, more positive family connections.
What You'll Be Doing:
- Coordinating and supervising family contact sessions in a safe, supportive environment
- Observing and recording sessions with accuracy and professionalism
- Liaising with social workers and escalating any safeguarding concerns promptly
- Transporting and escorting children and young people to and from contact sessions
- Writing clear, factual reports within set timescales
- Attending planning meetings, reviews, and training sessions
- Following Swan Family's safeguarding policies at all times
What We're Looking For:
- Empathetic, reliable individuals who are passionate about supporting children and families
- Excellent communicators, able to remain calm and non-judgemental
- Skilled in observation and confident in report writing
- Able to manage challenging situations with sensitivity and professionalism
Essential:
- NVQ Level 3 (or equivalent) in Children and Young People Workforce or related field
- A valid DBS check for working with children and adults (we can help you apply if needed)
Desirable:
- A full UK driving licence and access to your own car
Why Join Swan Family?
At Swan Family, we believe in doing work that matters. You'll join a supportive, creative team with a strong commitment to being excellent corporate parents. We'll provide ongoing training, professional development, and the chance to make a genuine impact every single day.
How to Apply:
If you meet the essential requirements and share our passion for helping families, we'd love to hear from you!
Contact Supervisor in Cardiff employer: Swan Family Centres Limited
Swan Family is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. Located in Cardiff, our supportive and dynamic work culture fosters professional growth through ongoing training and development opportunities, ensuring that every team member can thrive while contributing to positive family connections. Join us to be part of a passionate team where your efforts truly matter and make a difference every day.
Contact Details:
Swan Family Centres Limited Recruitment Team
