At a Glance
- Tasks: Lead your team and ensure guests have unforgettable experiences.
- Company: Join a historic pub chain with a friendly atmosphere.
- Benefits: Flexible shifts, 33% discount, financial toolkit, and gym discounts.
- Other info: Enjoy 25 days holiday, high-street discounts, and free shares.
- Why this job: Be part of a supportive team and make every guest feel welcome.
- Qualifications: Management experience and a passion for hospitality.
The predicted salary is between 25000 - 30000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at Swan, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.
Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M & B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary
Duty Manager in London employer: Swan - 56987
At Nicholson’s pubs, we pride ourselves on being a supportive and inclusive employer, where your growth is as important as our guests' experience. With flexible shifts, generous discounts across our brands, and a vibrant work culture that encourages team bonding through socials, you’ll find a rewarding environment to thrive in. Join us in delivering classic British hospitality while enjoying benefits like Wagestream for financial management and a pension plan, all within a company that values your individuality and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the Duty Manager role. Be ready to share specific examples of how you've led teams or improved guest experiences in the past.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager in London
Some tips for your application 🫡
Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Personality:We love character at StudySmarter! Use the application to showcase your unique traits and experiences. Let us see what makes you a great fit for our team and how you can bring that pub spirit to life.
Be Clear and Concise:While we want to know all about you, keep your answers straightforward. Avoid fluff and get straight to the point. This helps us understand your skills and experiences better!
Apply Through Our Website:Make sure to apply through our website for the best experience! It’s super user-friendly and ensures your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Swan - 56987
✨Know the Company
Before your interview, take some time to research Nicholson’s pubs. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss how you would enhance customer satisfaction. Think of creative ideas or strategies you've implemented in the past that could apply to this role.
✨Be Yourself
Nicholson’s values authenticity and character, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you connect with both guests and team members. Remember, they want to see the real you!
