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- Tasks: Join our team as a Patient Services Advisor, welcoming patients and managing appointments.
- Company: Swallownest Health Centre, a friendly and supportive healthcare environment.
- Benefits: Earn £12.21 to £12.55 per hour, plus 27 days annual leave and NHS pension.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Good communication skills and a positive attitude are essential.
- Other info: Flexible part-time hours with opportunities for growth in a dynamic team.
The predicted salary is between 12 - 13 £ per hour.
Swallownest Health Centre is looking to recruit an enthusiastic, polite and highly motivated Patient Services Advisor (Receptionist) with good communication skills who would like to join our friendly and hard working team. The post is working 28 hours per week.
Working Hours:
- Monday - 08:00 - 14:00
- Tuesday - 11:30 - 17:30
- Thursday - 13:30 - 17:30
- Friday - 08:00 - 16:30
The Health Centre is open Monday to Friday from 8:00 - 18:30.
Benefits include:
- 27 days Annual leave pro rata
- Plus 8 days Public Holidays
- Automatic enrolment in the NHS Pension Scheme, with the option to opt out
Please note that it is important to submit your application ASAP as the closing date may end sooner than advertised. Previous applicants need not apply. We would love to hear about you and welcome enquiries and visits.
Main duties of the job: Please refer to the Job Description attached for further comprehensive details of the job requirements.
About us: Swallownest Health Centre is a large practice with approximately 16,500 patients currently across one site. We have 5 GP partners, 9 salaried GPs and a large team of nursing and attached clinical staff, which are all complemented by our administration/reception staff.
Please note that if you are successful and are a patient of ours, you will be asked to register at an alternative practice.
Job responsibilities: The attached job description demonstrates the core responsibilities of the Patient Services Advisor. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
Person Specification: Experience and Qualifications can be found in the detailed attached person specification.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £12.21 to £12.55 an hour. Will increase in April due to Minimum Wage Increase.
Patient Services Advisor (Receptionist) part-time employer: SWALLOWNEST HEALTH CENTRE
Contact Detail:
SWALLOWNEST HEALTH CENTRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Advisor (Receptionist) part-time
✨Tip Number 1
Get to know the Swallownest Health Centre! Research their values and services so you can show genuine interest during your interview. It’ll help you stand out as someone who’s not just looking for any job, but specifically wants to be part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Services Advisor, you'll need to be polite and clear. Try role-playing common scenarios with friends or family to boost your confidence and ensure you’re ready to shine in front of the interview panel.
✨Tip Number 3
Don’t forget to prepare some questions! Asking about the team dynamics or what a typical day looks like shows that you’re engaged and serious about the role. Plus, it gives you a chance to see if the workplace is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t wait too long – get your application in ASAP!
We think you need these skills to ace Patient Services Advisor (Receptionist) part-time
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for patient care shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about joining our friendly team at Swallownest Health Centre.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Patient Services Advisor role. We love seeing how your background aligns with what we do, so don’t hold back on showcasing your communication skills!
Craft a Personal Cover Letter: A personal touch goes a long way! Write a cover letter that tells us why you want to work with us specifically. Share any experiences that demonstrate your motivation and how you can contribute to our team.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible, as the closing date might come sooner than you think. We can’t wait to hear from you!
How to prepare for a job interview at SWALLOWNEST HEALTH CENTRE
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Advisor. Familiarise yourself with the job description and think about how your skills and experiences align with what they’re looking for.
✨Showcase Your Communication Skills
As a receptionist, communication is key! Prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve dealt with difficult situations or provided excellent customer service.
✨Be Enthusiastic and Polite
Swallownest Health Centre values a friendly atmosphere. During your interview, let your enthusiasm shine through. A warm smile and polite demeanour can go a long way in making a great first impression.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, the work environment, and the challenges faced by the Patient Services Advisors. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
