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- Tasks: Join us as a Field Service Technician Trainee, assisting engineers with ATM services and repairs.
- Company: Work for a fantastic organization that values training and career growth in field service engineering.
- Benefits: Enjoy a company vehicle for personal use, tools, laptop, phone, uniform, and PPE provided.
- Why this job: Kickstart your engineering career with hands-on experience and a supportive team culture.
- Qualifications: Self-motivated individuals with basic electronics knowledge and good communication skills are encouraged to apply.
- Other info: Flexible shifts with a maximum of 2 weekends worked every 4 weeks.
This role is a great opportunity for somebody who is looking for a driving role but one that will lead them into a field service engineering career , working for a great organisation who will offer full training. This role covers West London and surrounding areas.
Key Responsibilities:
- As an MST (Mobile Service Technician), you will meet engineers on customer sites and, if required, assist with the de-cash of ATMs under security protocol, working closely with the engineer to ensure the site is well placed for a de-cash.
- Meet engineers on site, delivering and handing over larger parts for the ATMs, and if required, assist the engineer with fitting parts.
- Once training has been given, carry out basic fault finding on ATMs in the absence of the Field Engineer, such as clearing card reader faults, printer faults, note jams, etc. Some heavy lifting might be involved.
- On occasion, you may be required to carry out non-engineering tickets, such as meeting BT, locksmiths, and doing alarm handovers.
- Responsible for returning parts and ordering replacements, ensuring that you keep order of the stock that you carry onboard your vehicle.
Candidate Requirements:
- This role requires you to be self-motivated and driven with an interest in working in the field.
- You need to demonstrate good geographical knowledge of the local area. On occasion, you may be asked to work out of area which could involve a longer distance for driving.
- Ideally, you will have previous experience with electronics or mechanical devices and also basic fault-finding skills and experience, even if it is mending and fault finding on home gadgets and appliances.
- Good communication skills and basic admin skills are essential for this role.
Shifts:
- Your normal working week is 42.5 hours from Monday to Sunday. You will be required to participate in a shift pattern rota.
- Maximum of 2 weekends worked in a 4-week period (working weekends will not be consecutive).
- Maximum of 1 weekend per 4-week period can be a late shift.
- Maximum of 7 consecutive working days.
- You will be given 30 days written notice of change in shift pattern unless by mutual agreement.
Benefits:
- This role comes with a company vehicle which can be used for personal use and a fuel card.
- Tools, laptop, and phone provided.
- Uniform & PPE provided.
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Field Service Technician - Trainee employer: Swallowfield Consumer Products Ltd
Contact Detail:
Swallowfield Consumer Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - Trainee
✨Tip Number 1
Familiarize yourself with the geographical area of West London and its surroundings. Knowing the local routes and landmarks will not only help you navigate efficiently but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your basic fault-finding skills, especially related to electronics and mechanical devices. Consider practicing on home gadgets or appliances to build confidence and showcase your hands-on experience.
✨Tip Number 3
Develop your communication skills by engaging in conversations with friends or family about technical topics. Being able to explain complex issues simply will be crucial when working with engineers and customers.
✨Tip Number 4
Be prepared to discuss your previous experiences with heavy lifting or physical tasks. Highlighting your ability to handle such responsibilities will show that you're ready for the demands of the job.
We think you need these skills to ace Field Service Technician - Trainee
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Technician - Trainee position. Highlight key responsibilities and candidate requirements that resonate with your skills and experiences.
Tailor Your CV: Customize your CV to reflect relevant experience, especially in electronics or mechanical devices. Emphasize any fault-finding skills you have, even if they are from personal projects or home repairs.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your interest in field service engineering. Mention your geographical knowledge of West London and surrounding areas, as well as your willingness to learn and adapt.
Highlight Communication Skills: In your application, make sure to mention your good communication and basic admin skills. These are essential for the role, so provide examples of how you've successfully communicated in previous positions or projects.
How to prepare for a job interview at Swallowfield Consumer Products Ltd
✨Show Your Enthusiasm for Field Work
Make sure to express your excitement about working in a field service role. Highlight any previous experiences that demonstrate your interest in hands-on work and your willingness to learn.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, even if they were with home gadgets. This will show your basic fault-finding skills and your ability to think on your feet.
✨Know the Local Area
Familiarize yourself with West London and surrounding areas. Being able to discuss your geographical knowledge will impress the interviewers and show that you're ready for the driving aspect of the job.
✨Communicate Clearly and Confidently
Since good communication skills are essential for this role, practice articulating your thoughts clearly. Be prepared to discuss how you would handle interactions with customers and other technicians.
