Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a pro in fixing domestic appliances with hands-on training and daily customer interactions.
- Company: Join a leading UK appliance brand with over 40 years of experience in the industry.
- Benefits: Enjoy a competitive salary, vehicle for personal use, remote work, and 25 days holiday plus bank holidays.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make customers' lives easier.
- Qualifications: Experience in white goods repairs or electro-mechanical roles, plus relevant electrical qualifications and a driving license.
- Other info: You'll receive extensive training and have the chance to earn bonuses and overtime pay.
The predicted salary is between 22000 - 29000 £ per year.
Job Title: White Goods Engineers / Electro mechanical Service Engineers
Area: Berkshire
Salary: up to 26,136.26 + vehicle with private use, 1 in 10 Saturday cover with overtime rates ,product training, bonus scheme, 25 days holiday + bank holidays , working from home, progression opportunities, pension and healthcare
The Company
A successful and established manufacturer with over 40 years’ experience specialising in domestic appliances. As one of the major appliance brands in the UK, they are constantly expanding their service team.
The Role
Initially you will complete 8 weeks’ worth of training to ensure you are an expert on everything you will come across. Once fully trained, you will be based from home with parts delivered overnight, attending 8-10 calls per day (depending on area) in customers’ homes. You will be responsible for fault finding and carrying out repairs on a range of domestic appliances manufactured by the brand, aiming for a first time fix every time as well as delivering excellent customer service.
Application
To be considered for this role you must have:
- A background in white goods repairs would act as a huge advantage to your application (e.g. washing machines, tumble dryers, dishwashers, microwaves, fridges, hobs, ovens, extractor fans etc) however experience in another electro-mechanical field service role would be considered (e.g. coffee, vending, ticket machines, parking, vehicle maintenance etc).
- Electrical qualifications (City & Guilds 224 Consumer Electrical and Electronic Servicing, City & Guilds 2365 Electrical Installation, 17th Edition etc)
- A full UK Driving Licence
- Excellent customer service skills – able to handle a variety of customers.
Apply Now!
#J-18808-Ljbffr
Field Service Engineer (White Goods) employer: Swallowfield Consumer Products Ltd
Contact Detail:
Swallowfield Consumer Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (White Goods)
✨Tip Number 1
Make sure to highlight any relevant experience you have with white goods or electro-mechanical repairs. If you've worked on similar appliances, mention specific models or types to show your expertise.
✨Tip Number 2
Familiarize yourself with the company's products and services. Understanding their range of domestic appliances will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Think of examples where you've successfully handled difficult situations or provided exceptional service, as this is crucial for the role.
✨Tip Number 4
Since the role involves working from home and traveling to customers' locations, be ready to talk about your time management skills and how you plan to stay organized while on the road.
We think you need these skills to ace Field Service Engineer (White Goods)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any background you have in white goods repairs or similar electro-mechanical roles. Mention specific appliances you've worked on, as this will strengthen your application.
Showcase Your Qualifications: List your electrical qualifications clearly, such as City & Guilds certifications. This is crucial for demonstrating your technical expertise and suitability for the role.
Customer Service Skills: Since excellent customer service is key for this position, provide examples of how you've successfully handled customer interactions in the past. This could include resolving issues or providing exceptional service.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing to ensure your application stands out and shows that you understand the role's requirements.
How to prepare for a job interview at Swallowfield Consumer Products Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with white goods or any relevant electro-mechanical systems. Be prepared to discuss specific repairs you've completed and the challenges you faced, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasize Customer Service Experience
Since excellent customer service is crucial for this role, share examples of how you've successfully handled customer interactions in the past. This could include resolving complaints or ensuring customer satisfaction during service calls.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting skills and decision-making process. Practice answering scenario-based questions where you might need to diagnose a problem or decide on the best course of action during a service call.
✨Research the Company and Its Products
Familiarize yourself with the company's history, values, and the specific domestic appliances they manufacture. Showing that you understand their products and market position can set you apart from other candidates.
