At a Glance
- Tasks: Support the Cemeteries Service with bookings, documentation, and customer enquiries.
- Company: Join Swale Borough Council, a progressive local authority in Kent.
- Benefits: Enjoy flexible working, generous holidays, and staff discounts.
- Other info: Part-time role with hybrid working and excellent career growth opportunities.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and proficiency in Word and Excel required.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an Administrative Officer to provide administration support within our Leisure & Technical Services teams - with particular focus on the Cemeteries Service. The role will deal with the general administrative duties associated with the Cemeteries team including taking bookings for internments, liaising between funeral directors and Council's contractors, ensuring the receipt and completion of all the appropriate documentation and subsequent records, ensuring collection of fees and assisting with general enquiries and allocation of service requests.
Responsibilities:
- Take bookings for internments and manage related records and documentation.
- Liaise between funeral directors and Council contractors to coordinate services.
- Ensure receipt and completion of all appropriate documentation and subsequent records.
- Ensure collection of fees and assist with general enquiries and allocation of service requests.
Requirements / Qualifications:
- Excellent understanding of Word and Excel.
- Knowledge of Epilog or other burial service software, Uniform and Agresso would be an advantage; training can be provided.
- Strong customer care and communication skills, and analytical skills; the role includes answering calls and/or face-to-face contact with members of the public, Councillors and colleagues at all levels.
Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered.
About Swale Borough Council:
Swale Borough Council is a progressive and ambitious Local Authority, located less than an hour from Central London in an attractive and diverse part of Kent involving urban, rural, and coastal areas. The Borough is facing an exciting period of change, with plans for major growth, which brings challenges and opportunities over the next few years for placemaking professionals.
Role Details:
This is a part time role working 27.5 hours per week spread over 5 days Monday to Friday on a permanent basis. Hybrid working will apply to this role.
Benefits:
- Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities.
- Employee Assistance Programme which provides confidential & independent information and access to counsellors.
- Local Government Pension Scheme (LGPS).
- Life Assurance - three times your annual salary (for members of the LGPS).
- Generous holiday entitlement with the option to buy additional leave.
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work.
- Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
- A wide range of flexible working opportunities.
- Annual flu vaccine.
- Cycle to work scheme.
- Staff benefits discounts on leisure, eating out, holidays and shopping.
- Excellent learning and career opportunities for committed individuals.
- A professional fee.
Leisure & Technical Administrative Officer in Sittingbourne employer: Swale Borough Council
Swale Borough Council is an excellent employer that prioritises employee wellbeing and professional growth, offering a supportive work culture with flexible working opportunities and a range of benefits including a Local Government Pension Scheme and generous holiday entitlement. Located in the picturesque Kent area, just under an hour from Central London, employees can enjoy a balanced lifestyle while contributing to meaningful community services within a progressive local authority.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure & Technical Administrative Officer in Sittingbourne
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Swale Borough Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Swale Borough Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Leisure & Technical Administrative Officer in Sittingbourne
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Swale Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Swale Borough Council
✨Get to Know Public Sector Values
Before your interview with Swale Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Swale Borough Council.
