Real-Time Control Centre Operator for Community Safety

Real-Time Control Centre Operator for Community Safety

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Swale Borough Council

At a Glance

  • Tasks: Monitor live CCTV and report incidents to support community safety.
  • Company: Swale Borough Council, dedicated to protecting and serving the community.
  • Benefits: Structured induction, hands-on experience, and a chance to make a difference.
  • Other info: Flexible 12-hour shifts, including nights and weekends.
  • Why this job: Be a vital part of community safety and help protect your neighbourhood.
  • Qualifications: Focus and ability to work in time-critical situations.

The predicted salary is between 31500 - 38500 £ per year.

Swale Borough Council is seeking a focused Control Centre Operator for its Community Safety team.

The role involves 24/7 monitoring of live CCTV, incident reporting and supporting emergency services to protect communities.

You will work a 12‑hour rotating shift, including nights, weekends and holidays, with on‑site duties and structured induction to help you build confidence and competence in time‑critical situations.

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Real-Time Control Centre Operator for Community Safety employer: Swale Borough Council

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Swale Borough Council

Contact Details:

Swale Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Real-Time Control Centre Operator for Community Safety

Join Security Community Events

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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Swale Borough Council. Don’t hesitate to reach out and ask for insights or informational interviews!

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Directly Apply to Swale Borough Council

Don’t forget to apply for the Real-Time Control Centre Operator for Community Safety role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Swale Borough Council.

We think you need these skills to ace Real-Time Control Centre Operator for Community Safety

CCTV Monitoring
Incident Reporting
Emergency Services Support
Time Management
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.

Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.

Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Swale Borough Council. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.

Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Swale Borough Council.

How to prepare for a job interview at Swale Borough Council

Know Your Security Protocols

In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Swale Borough Council.

Demonstrate Situational Awareness

Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.

Emphasise Teamwork & Communication

Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Swale Borough Council.

Prepare for Behavioural Questions

You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Swale Borough Council.