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- Tasks: Join a dynamic team to manage Customs administration and invoicing.
- Company: Be part of the Swain Group, a leader in customs services.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Gain valuable experience in customs while helping customers solve their queries.
- Qualifications: Quick learner with strong computer skills and excellent communication abilities.
- Other info: Ideal for those passionate about logistics and international trade.
The predicted salary is between 30000 - 42000 £ per year.
Working as part of a small team, the role is to support all Customs administration activities within the Swain Group to enable the servicing of internal and external customers.
Job Purpose
- Administer and process all invoicing for the Customs department and ensure they are processed, raised and dispatched in a timely manner.
- Provide reports to management in accordance with agreed deadlines relating to profit & losses and credits.
- Preparation and presentation of Import/Export Customs Documentation.
- Use of Internal and External Computer Systems.
- Control / distribution of all relevant documentation.
- Resolution of Customer queries / issues via email and telephone.
Person Specification
Essential
- Ability to learn quickly and retain information
- Knowledge of Customs and transport legislation
- Customer Focus
- Planning and Organisation
- Teamwork
- Comprehensive computer skills, including Word and Excel
- Excellent communication skills - both verbal and written
- Ability to work on own initiative as well as part of a team
Desirable
- Experience processing import and export declarations
- Checking import documentation is correct, including commodity codes and preference
- Arranging T forms and checking they have been discharged
Customs Agent employer: Swain Group
Contact Detail:
Swain Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Agent
✨Tip Number 1
Familiarise yourself with the latest Customs and transport legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Brush up on your Excel skills, as you'll likely need to handle data and reports. Consider creating sample reports or practice using formulas to show your proficiency during discussions.
✨Tip Number 3
Prepare for potential customer queries by thinking through common issues that arise in Customs administration. Being able to discuss how you would resolve these will showcase your problem-solving abilities.
✨Tip Number 4
Network with professionals in the Customs field. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Customs Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customs Agent role. Emphasise your knowledge of customs legislation, invoicing processes, and any experience with import/export documentation.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer focus and teamwork abilities. Mention specific examples of how you've resolved customer queries or worked effectively in a team setting.
Highlight Technical Skills: Since the role requires comprehensive computer skills, ensure you mention your proficiency in Word and Excel. If you have experience with any specific customs software, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Clear and professional communication is key, especially since excellent written communication skills are essential for this role.
How to prepare for a job interview at Swain Group
✨Show Your Knowledge of Customs Legislation
Make sure to brush up on your knowledge of customs and transport legislation before the interview. Being able to discuss relevant laws and regulations will demonstrate your expertise and show that you're serious about the role.
✨Highlight Your Computer Skills
Since the role requires comprehensive computer skills, be prepared to discuss your proficiency with software like Word and Excel. You might even want to mention any specific tasks you've accomplished using these tools to showcase your capabilities.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully resolved customer queries in the past. This will illustrate your customer focus and problem-solving skills, which are essential for this position.
✨Emphasise Teamwork and Initiative
Be ready to talk about your experiences working in a team as well as instances where you've taken the initiative. This will show that you can collaborate effectively while also being self-motivated when needed.
