Customs Agent

Permanent New Role

Job Overview

Working as part of a small team the role is to support all Customs administration activities within the Swain Group to enable the servicing of internal and external customers.

Job Purpose

• Administer and process all invoicing for the Customs department and ensure they are processed, raised and dispatched in a timely manner.
• Provide reports to management in accordance with agreed deadlines relating to profit & losses and credits.
• Preparation and presentation of Import/Export Customs Documentation.
• Use of Internal and External Computer Systems.
• Control / distribution of all relevant documentation.
• Resolution of Customer queries / issues via email and telephone.

Person Specification

Essential

• Ability to learn quickly and retain information
• Knowledge of Customs and transport legislation.
• Customer Focus
• Planning and Organisation
• Teamwork
• Comprehensive computer skills, including Word and Excel
• Excellent communication skills – both verbal and written
• Ability to work on own initiative as well as part of a team

Desirable

• Experience processing import and export declarations
• Checking import documentation is correct, including commodity codes and preference
• Arranging T forms and checking they have been discharged