Principal Technical Applications Specialist in Solon

Swagelok is a global organisation and one of the largest employers of manufacturing talent on the Isle of Man. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.

Throughout our organisation we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging.

Position Summary:

Responsible for key markets & applications expertise and translating technical expertise into business results. This position demonstrates expertise in target markets and applications through various customer-facing channels. Develops technical acumen within Swagelok and Sales and Service Centers. This position trains both inside and outside the Swagelok organization, consults on new and existing product & solutions development efforts, supports key projects, and collaborates across the organization to strengthen Swagelok’s global position as a technical resource and solutions provider.

Essential Duties & Responsibilities:

• Promote and enhance Swagelok’s image and reputation as a fluid system expert upon which customers can rely.
• Serve in positions on influential industry and standards organization committees.
• Partner with marketing communications in developing and representing industry-facing content.
• Identify new opportunities through technical knowledge of customer applications.
• Consult on the development of new products, services, and training.
• Research and develop application expertise across common general industrial markets in which Swagelok products are used as well as future target markets and applications.
• Identify gaps in Swagelok’s applications expertise.
• Develop and execute on a strategy to increase global technical acumen at Swagelok sales and service centers.
• Guide development of specifications and requirements for new/existing Engineering Services offerings.
• Develop and deliver training in target applications and markets.
• Continuously develops self through additional training, continued education, and benchmarking opportunities.
• Develops the technical capabilities and leadership competencies of the Engineering Services group to effectively lead change initiatives.
• Consult with, and collaborate, across the Swagelok commercial organization on specific customer opportunities to achieve strategic outcomes.

Education and/or Work Experience Requirements:

Required: Education: Bachelor of Science in Engineering or comparable degree.

Experience: A minimum of ten (10) years’ experience in marketing and or engineering with substantial responsibility supporting technical applications. Five (5) years’ experience working in or directly with Swagelok sales and services centers, along with direct end-customer interaction at the highest technical levels are also required. Five (5) years of experience in the use of advanced techniques and the modification and extension of theories, precepts, and practices of a variety of sciences and technical disciplines. Included in those ten years is five (2) years minimum of industry acknowledged expertise in multiple fluid delivery or fluid measurement topics.

Skills: Must have research or work experience that establishes the incumbent as an expert in an area related to industry relevant (semiconductor, oil, gas, & chemical, clean energy) fluid system processes, equipment, or components. Good communication skills and ability to interact with distributors and customers. Ability to interpret and understand customer applications in order to develop P&ID and fluid schematics. Ability to solve complex problems and complete multiple projects using problem solving methods to make sound engineering decisions.

Critical Competencies:

• Learning Agility
• Business Acumen and Global Awareness
• Strategic Mindset
• Enabling Change
• Managing Complexity
• Results Focus
• Customer Orientation

Working Conditions and/or Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. Swagelok is committed to Equal Opportunities in every aspect of employment. We believe that this strong foundation will maximise human potential throughout the organisation and that different ideas, beliefs and cultural traditions can only add value to the business and the people that work within it. We oppose any form of less favourable treatment being shown to associates or job applicants on the grounds of any of the following: Gender, re-assignment of gender or sexual orientation; Race, ethnic or national origin; Marital status; Colour; Age; Religion or political conviction; Membership or non-membership of a trade union; Disability; Each and every individual within our organisation is responsible for ensuring that the spirit of Equal Opportunity is fostered, in line with the Isle of Man Equality Act, 2017. This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment.