At a Glance
- Tasks: Support clinicians by performing phlebotomy and administrative duties to enhance patient care.
- Company: Join a dynamic healthcare team serving over 55,000 patients in West Norfolk.
- Benefits: Full training provided, career development opportunities, and a supportive work environment.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Willingness to undertake GPA training; experience in healthcare is a plus.
The predicted salary is between 30000 - 40000 £ per year.
General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care and support the clinicians in the smooth running of the surgery by handling routine administration and some basic clinical duties enabling the clinician to focus on the patient. Ultimately the aim is to improve the patients access/experience in practice. If you are looking for a new challenge with the opportunity to apply your existing knowledge and skills whilst also developing a new skillset, in a brand new role making a difference to patients then this could just be the opportunity for you! Full training will be provided.
The General Practice Assistant (GPA) will provide high-quality phlebotomy services to patients registered with the practice, supporting the clinical team in delivering safe, effective and patient-centred care. The post holder will undertake venepuncture clinics and associated administrative duties, ensuring that specimens are collected, labelled and processed in accordance with practice protocols and national guidance.
In addition to phlebotomy responsibilities, the GPA at times may be asked to support the wider practice team with a wider range of clinical and administrative tasks as delegated and appropriate to their training and competency.
Main duties of the jobMain responsibility of this role will be to undertake regular venepuncture procedures for adult patients in accordance with practice policies, infection prevention and control standards and professional guidance. Other additional responsibilities at times may encompass the following duties:
- Supporting clinicians with undertaking basic clinical activity prior to planned clinics such as history taking, conducting urinalysis, taking blood pressure readings, checking a pulse & possibly doing ECGs. (Training will be provided for any clinical activity that is required)
- Creating & maintaining personalised & patient centred care plans
- Sorting, prioritising & signposting incoming clinical correspondence, extracting required information & applying medical codes to patient records
- Summarising patient records, extracting required information & applying medical codes to digitised notes
- Supporting clinicians with administrative tasks.
- Complete basic (non-opinion) forms & core elements of some forms for the GP to approve & sign (such as insurance forms, mortgage, benefits agency forms etc.)
- Help the GP liaise with external agencies (such as arranging admissions so the GP can continue with their consultations)
About us: Based in West Norfolk, our PCN serves over 55,000 patients across our seven member Practices. We pride ourselves on offering our patients the best care possible, demonstrating innovation, clinical excellence and working collaboratively with our allied health care professionals across the network. We encourage career development provided by in house training programs and coaching support for external training and development opportunities.
Job responsibilitiesThe core responsibilities for this position will be to undertake venepuncture procedures for patients in accordance with practice policies, infection prevention and control standards and professional guidance. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. You will work within your capabilities and:
- Sorting of clinical post and prioritising, directly dealing with all routine clinical post.
- Extracting information from clinical letters that need coding supporting with clinical coding and summarising protocols.
- Preparing patients, explaining treatment procedures to patients, including arranging follow up appointments, taking a brief history and basic readings in readiness for the GP appointment.
- Arrange referrals on behalf of the clinician both internally or externally.
- Supporting clinicians with administrative tasks, input to the clinical computer system and assisting the clinician in a variety of clinics.
- Complete simple clinical observations/investigations as directed, such as dipstick urine, taking blood pressure, ECGs, phlebotomy, etc.
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign.
- Help the GP liaise with external agencies.
- Supporting with QOF reviews.
- Supporting the recall system for Long Term Condition reviews.
This job description is not exhaustive and is seen as a guideline for the post. The post holder may be required to undertake other duties to achieve the Trust objectives which are commensurate with the grading of the post.
Person SpecificationQualifications: GP Assistant Certificate qualification/willingness to undertake a GPA training course.
Experience: Experience of working in a healthcare environment, experience of working with the general public, experience using SystmOne and/or EMIS, experience with General Practice, experience of dealing with a range of clinical conditions.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
GP Assistant- phlebotomy employer: Swaffham & Downham Primary Care Network
Join our dedicated team in West Norfolk, where we prioritise patient care and professional development. As a GP Assistant, you'll benefit from comprehensive training, a supportive work culture, and opportunities for career advancement while making a meaningful impact on the lives of over 55,000 patients. Our collaborative environment fosters innovation and excellence, ensuring you thrive in your role and contribute to enhancing patient experiences.
Contact Details:
Swaffham & Downham Primary Care Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Assistant- phlebotomy
✨Tip Number 1
Get to know the practice! Research the surgeries in our network and understand their values and patient care approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current GP Assistants or healthcare professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it’s a great way to get insider info on what the practice is really like!
✨Tip Number 3
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a GPA. Think about how your skills in phlebotomy and patient care can shine through. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to keep track of your application status easily. Don’t miss out on this opportunity to join our fantastic team!
We think you need these skills to ace GP Assistant- phlebotomy
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the GP Assistant role. Highlight your relevant experience in healthcare and any skills that match the job description, like phlebotomy or administrative tasks. We want to see how you can make a difference!
Show Your Passion:Let your enthusiasm for patient care shine through in your application. Share why you're excited about this opportunity and how you plan to contribute to improving patient experiences at our practice. We love seeing genuine interest!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Swaffham & Downham Primary Care Network
✨Know Your Phlebotomy Basics
Make sure you brush up on your phlebotomy skills and knowledge. Understand the venepuncture process, infection control standards, and how to handle specimens. Being able to discuss these topics confidently will show that you're prepared and serious about the role.
✨Familiarise Yourself with the Practice
Research the specific practice you'll be interviewing for. Know their values, the patient demographic they serve, and any recent news or initiatives they've undertaken. This will help you tailor your answers and demonstrate your genuine interest in contributing to their team.
✨Prepare for Clinical Scenarios
Think about potential clinical scenarios you might face as a GP Assistant. Be ready to discuss how you would handle tasks like taking blood pressure readings or conducting urinalysis. Practising these responses can help you feel more confident during the interview.
✨Showcase Your Teamwork Skills
As a GP Assistant, you'll be part of a multi-disciplinary team. Be prepared to share examples of how you've successfully worked in teams before. Highlight your communication skills and how you support others, as this is crucial for improving patient access and experience.
