At a Glance
- Tasks: Welcome patients and provide high-quality service during evening and weekend clinics.
- Company: Join a supportive healthcare network dedicated to patient care.
- Benefits: Fixed hours, competitive pay, and the chance to make a difference in healthcare.
- Other info: Work across two sites with a focus on patient satisfaction.
- Why this job: Be the friendly face that helps patients feel at ease during their visits.
- Qualifications: Reception experience in a medical setting and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Swaffham & Downham Primary Care Network is seeking a friendly and organised Enhanced Access Receptionist to support evening and weekend clinics across Bridge Street Surgery and Manor Farm Medical Centre in Downham Market, England. This critical role ensures patients receive a warm welcome and high-quality service during their visits.
Applicants should have:
- Reception experience in a medical setting
- Excellent communication skills
- Knowledge of Enhanced Access services
The role involves alternating weekly between sites, working Monday to Saturday with fixed hours, so flexibility is not an option.
Evening & Weekend Patient Concierge (Enhanced Access) employer: Swaffham & Downham Primary Care Network
The Swaffham & Downham Primary Care Network is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth within the healthcare sector, staff are encouraged to develop their skills while enjoying a collaborative environment. Working in the heart of Downham Market, employees benefit from a community-focused atmosphere that values each team member's contribution to enhancing patient experiences.
Contact Details:
Swaffham & Downham Primary Care Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening & Weekend Patient Concierge (Enhanced Access)
✨Tip Number 1
Make sure to research the Swaffham & Downham Primary Care Network before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a warm welcome, think of examples from your past experience where you’ve excelled in customer service, especially in a medical setting.
✨Tip Number 3
Be ready to discuss your flexibility in working evenings and weekends. Highlight your commitment to supporting patients during these critical times, as it shows you understand the importance of Enhanced Access services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Evening & Weekend Patient Concierge (Enhanced Access)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly nature shine through! We want to see how you connect with people, so don’t be afraid to show a bit of your personality in your cover letter.
Highlight Relevant Experience:Make sure to emphasise any reception experience you have, especially in a medical setting. We’re looking for someone who understands the ins and outs of patient care, so share those experiences that make you a great fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see why you’re the perfect match for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Swaffham & Downham Primary Care Network
✨Know the Role Inside Out
Make sure you understand what being an Enhanced Access Receptionist entails. Familiarise yourself with the specific duties, such as managing patient appointments and providing a warm welcome. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with patients or colleagues in previous roles. Think about times when you resolved conflicts or provided exceptional service, as these stories will highlight your suitability for the job.
✨Demonstrate Flexibility and Organisation
Even though flexibility isn't an option for this role, you can still demonstrate your organisational skills. Prepare to discuss how you manage your time and prioritise tasks, especially in a busy medical setting. This will reassure the interviewers that you can handle the demands of alternating between sites.
✨Research Enhanced Access Services
Take some time to learn about Enhanced Access services and how they benefit patients. Being knowledgeable about these services will not only impress the interviewers but also show that you're committed to providing high-quality service during evening and weekend clinics.
