Business Support Officer – Children’s Services
Location: Peckham, London SE15
Client: Southwark Council
Role: Business Support Officer
Hours: Full-time, Monday–Friday, 9:00am–5:00pm (36 hours per week)
Working Pattern: Hybrid – 2 days in the office / 3 days from home
Pay: £18.00–£20.00 per hour, depending on experience
Start Date: ASAP
Contract: Full-time Locum
About the Role
Southwark Council is looking for an experienced and highly organised Business Support Officer to join its Children’s Social Care service.
This is a busy and important role supporting Child Protection Conferences, requiring excellent administrative, IT and minute-taking skills. The successful candidate will be confident working in a fast-paced, high-pressure environment and able to manage multiple priorities and deadlines effectively.
Key Responsibilities
- Convene and minute Child Protection Conferences, with up to 5 meetings per week.
- Produce accurate and high-quality minutes and records.
- Draft records using a web-based application.
- Ensure plans are completed and distributed within 24 hours.
- Ensure minutes are completed and distributed within 15 working days.
- Attend conferences held both virtually via Microsoft Teams and in person.
- Provide effective administrative support within the Children’s Social Care service.
- Manage multiple tasks and deadlines while maintaining a high level of accuracy and confidentiality.
- Work collaboratively with professionals and agencies involved in Child Protection Conferences.
Essential Experience & Skills
- Multi-agency minute-taking experience, ideally within Children’s Services, Social Care or a similar environment.
- Very strong IT and database skills.
- Proven administrative experience within a busy, highly pressured and multi-tasking environment.
- Excellent written and verbal communication skills.
- Strong organisational skills and the ability to manage competing priorities.
- High attention to detail and accuracy.
- The ability to work independently while also working effectively as part of a wider team.
Desirable Experience
- Knowledge or experience of Child Protection.
- Knowledge of Children’s Social Care.
- Previous experience working within a Local Authority or similar public-sector environment.
Location & Hybrid Working
Travelling to the Peckham office is a requirement of the role. Conferences are held both virtually via Microsoft Teams and in person at Sumner House, Peckham, London SE15.
The role offers a hybrid working arrangement of 2 days in the office and 3 days working from home, subject to service requirements.
Why Apply?
This is an excellent opportunity for an experienced Business Support Officer to work within a vital Children’s Social Care service at Southwark Council, using your administrative, minute-taking and multi-agency coordination skills in a rewarding public-sector environment.
Immediate start available.
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