At a Glance
- Tasks: Support daily shop operations, maximise sales, and deliver excellent customer service.
- Company: Join a mission-driven charity making a difference in local communities.
- Benefits: Flexible working hours, professional development opportunities, and a supportive team environment.
- Other info: Diversity and inclusion are celebrated; all backgrounds are welcome to apply.
- Why this job: Make a real impact while gaining valuable retail experience in a rewarding role.
- Qualifications: Retail experience, strong communication skills, and a passion for charity work.
The predicted salary is between 9092 - 9092 £ per year.
Location: St Vincent's Shop, 22 Market Place, Wetherby, LS22 6LQ
Salary: £9,092.20
Application Deadline: Sunday, June 14, 2026
Assistant Shop Manager 13 hrs per week Sunday (5.5 hrs) and one day Monday to Saturday (7.5 hrs)
We are looking for a motivated and customer‑focused Assistant Shop Manager to support the day‑to‑day running of our St Vincent de Paul (SVP) charity shop. This is a rewarding role where you will help maximise sales, deliver excellent customer service, and support volunteers, all while contributing to the vital work of the SVP.
About the Role
Working closely with the Shop Manager, you will help ensure the shop operates efficiently, safely and in line with SVP values and retail standards. You will play a key role in driving income, maintaining high shop standards, and creating a welcoming environment for customers, donors and volunteers. On days when the Shop Manager is absent, you will be responsible for the effective and safe running of the shop. The role is based at our Wetherby Shop.
Key Responsibilities
- Support the Shop Manager to maximise income through sales, Gift Aid, donations, recycling and online selling
- Actively promote and maximise Gift Aid, ensuring all donors are asked
- Help ensure a good flow of quality stock, effective stock rotation and strong visual presentation
- Support online selling by listing, processing and dispatching suitable items
- Deliver first‑class customer service and help create a strong “sales through service” culture
- Support the recruitment, training and development of volunteers
- Help maintain a clean, safe and well‑organised shop environment
- Adhere to cash handling, banking, health & safety and SVP policies and procedures
- Act as a key holder and cover the Shop Manager’s holidays where possible
- Engage appropriately with social media (within SVP guidelines) to support the shop and local community
About You
You will bring enthusiasm, organisation and a passion for charity retail, along with a genuine empathy for the values and ethos of the St Vincent de Paul Society.
Essential
- Retail experience with a proven ability to work towards targets
- Good level of English, Maths and IT skills
- Strong communication and customer service skills
- Organised, proactive and able to work collaboratively
- Commitment to high standards and continuous improvement
Desirable
- Charity retail experience and experience working with volunteers
- Advanced retail skills such as visual merchandising or training
- Knowledge or understanding of the SVP and its mission
- Experience using EPOS systems
Why Join Us?
You’ll be part of a supportive, mission‑driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.
Key Dates & Additional Info
Closing Date: 14/06/2026
Interviews: 26/06/2026
Diversity and Inclusion
We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none – diversity and inclusion are at the heart of who we are.
Contact: 0207 703 3030 (option 5)
Assistant Shop Manager in Wetherby employer: SVP B Attitudelife
Join our dedicated team at St Vincent de Paul Society, where you will play a vital role in supporting our charity shop in Wetherby. We pride ourselves on fostering a collaborative and inclusive work culture that values personal growth and community impact, offering flexible working hours and opportunities for professional development. As an Assistant Shop Manager, you'll not only enhance your retail skills but also contribute to meaningful projects that make a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Wetherby
✨Tip Number 1
Get to know the shop and its values! Before your interview, pop into the St Vincent's Shop and chat with the staff. This shows your genuine interest and helps you understand their mission better.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your ability to create that 'sales through service' culture they’re after.
✨Tip Number 3
Be ready to discuss teamwork! Since you'll be supporting volunteers, think of times when you've successfully collaborated with others. This will demonstrate your ability to work well in a team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at St Vincent's Shop.
We think you need these skills to ace Assistant Shop Manager in Wetherby
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for charity retail in your application! Share why you’re excited about the role and how you connect with the values of the St Vincent de Paul Society.
Tailor Your CV:Make sure your CV highlights relevant retail experience and customer service skills. We want to see how your background aligns with the key responsibilities of the Assistant Shop Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us a bit more about yourself. Explain how you can contribute to maximising sales and supporting volunteers, and don’t forget to mention any experience with Gift Aid or online selling!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity at our Wetherby shop.
How to prepare for a job interview at SVP B Attitudelife
✨Know the Charity Inside Out
Before your interview, take some time to research St Vincent de Paul and its mission. Understanding their values and how they operate will help you align your answers with what they’re looking for. Show genuine enthusiasm for their work and be ready to discuss how you can contribute.
✨Demonstrate Your Retail Skills
Since this role requires retail experience, be prepared to share specific examples of how you've maximised sales or improved customer service in previous positions. Think about times when you’ve worked towards targets or enhanced the shopping experience for customers.
✨Showcase Your Team Spirit
As an Assistant Shop Manager, you'll be working closely with volunteers and the Shop Manager. Highlight your teamwork skills and any experience you have in training or supporting others. Share stories that illustrate your ability to foster a positive environment and collaborate effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the shop's operations, team dynamics, or future goals. This shows your interest in the role and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer!
