Assistant Shop Manager

Hours: Minimum 7.5 hours per week
Contract: Maternity Cover until August 2026

Are you passionate about charity retail and delivering excellent customer service? Do you want to make a difference in your local community? The St Vincent de Paul Society (England & Wales) is looking for an enthusiastic and committed Assistant Shop Manager to join our team at the Lidgett Lane shop in Leeds.

This is a maternity cover position until August 2026, with a minimum of 7.5 hours per week. You’ll support the Shop Manager in the day-to-day running of the shop, helping to maximise sales, manage volunteers, and ensure a welcoming and well-organised environment for customers and donors.

Key Responsibilities:

• Support the Shop Manager in achieving income targets through sales, Gift Aid, donations, and online selling.
• Help maintain high standards of stock quality, merchandising, and shop presentation.
• Assist with volunteer recruitment, training, and development.
• Provide excellent customer service and promote a “sales through service” culture.
• Ensure compliance with health & safety, cash handling, and SVP policies.
• Act as key holder and cover for the Shop Manager during absences.

Person Specification:

• Retail experience and a track record of achieving targets.
• Good communication and customer service skills.
• Organisational ability and IT proficiency.
• Empathy with the ethos and values of the SVP.
• Charity retail experience and working with volunteers.
• Advanced retail skills such as visual merchandising.
• Knowledge of EPOS systems.

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

Key Dates & Additional Info

• Closing Date:9th November 2025
• Interviews:w/c 17th November 2025

We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values,we celebrate and value people of all faiths or none –diversity and inclusion are at the heart of who we are.

If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on0207 703 3030 (option 5).

Please note: If you haven’t heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest.

About the SVP

TheSt Vincent de Paul Society (SVP)has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect – serving anyone, regardless of faith, race, gender, or background.

Join us in making a real difference –your skills could help transform lives.